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Event Sold-Out for the last 3 Years 4th Annual One-Day Conference
High Improve Your impact
In partnership with
Charity’s Performance
Latest trends and insights on boosting, measuring and presenting your value 23 October 2014 ILEC Conference Centre, London How can impact measurement help improve your overall performance and achievements? This one-day conference brings you:
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Insights into how changes in funding, policy and attitudes affect your charity
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Inspiring case studies about how to put impact at the heart of your work
• Perspectives from funders and commissioners Pick and mix breakout sessions on managing • performance, impact reporting, creating an impact
culture, achieving good standards of evidence, shared-measurement frameworks, data visualisation and impact investing
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Ideas on how best your charity can tap into the open data movement
Chaired by
Lynne Berry OBE Chair of the Commission on the Voluntary Sector & Ageing, Senior Fellow, Cass Business School
Featuring leading speakers including: Dan Corry Chief Executive Dr Helen Stephenson CBE Director of the Office for Civil Society and Government Innovation Group Bobby Duffy Managing Director Lesley Smith Director Public Policy, UK & Ireland Diana Tickell Deputy Chief Executive David McCullough Chief Executive Marcelle Speller OBE Executive Chairman Lisa Harker Director of Strategy, Policy and Evidence
Event sponsor:
Karen Ogborn Head of Performance
us @thirdsectorconf @NPCthinks Follow #HighImpactConf
Gail Gray CEO
www.ImpactMeasurementConference.com
Latest trends and insights on boosting,
measuring and presenting your value
Thursday, 23 October 2014 08.15 Registration and refreshments 09.00
Chair’s opening remarks Lynne Berry OBE Chair of the Commission on the Voluntary Sector & Ageing, Senior Fellow, Cass Business School
TRENDS, INSIGHTS AND PERSPECTIVES ON HOW YOU CAN ACHIEVE A GREATER IMPACT 09.10
Setting the scene: How can charities and funders maximise their impact? This keynote address will explore how you can boost your impact in an ever-changing landscape: • What are the key opportunities and threats? • How can you, as a charity, respond to these? • How best can you amplify your impact? David McCullough, Chief Executive, Royal Voluntary Service
09.30 No room for complacency: Why changes in attitudes, policy and funding are kick-starting new approaches by charities This session will explore how charities are responding to changes affecting their supporters and the communities they support, including shifts in policy, funding, demographics and technology: • How is the sector embracing new challenges presented by the changing landscape? • What does the public expect from charities and are you living up to it? • What can you do to drive more innovation and productivity? 1. Keynote address Bobby Duffy, Managing Director, Ipsos MORI Social Research Institute and Global Director of Ipsos Social Research Institute 2. Panel discussion Chair: Dan Corry, Chief Executive, NPC
Dr Catherine Walker, Head of Sector Trends, Evidence, Analysis & Metrics, Directory of Social Change
Tris Lumley, Director of Development, NPC
Karl Wilding, Director of Public Policy, National Council for Voluntary Organisations (NCVO) 10.15 Views from policy makers: What can you expect? • What are the different parties’ visions for a high-achieving charity sector? • What is the role of the government in enabling you, as a charity and social enterprise, to excel and show your value? • What do they really want from you and how achievable is it? Government speakers to be announced! 10.45 Morning refreshments Can your organisation offer advice and expertise to third sector practitioners specifically focussed on measuring and demonstrating the impact of their activities? For your chance to exhibit, speak or network with charity professionals and decision-makers at this event, please contact Paul Stone on 020 8267 4755 or
[email protected].
OUTLOOKS ON IMPACT II: PICK AND MIX BREAKOUT SESSIONS 11.20 Perspectives from the top: What does it take to become impact-driven? Two charities will share their experiences about how they have become impact-led. What is the thinking and strategy behind an impact measurement framework? What can you learn from their mistakes and successes along the way? Large charity perspective: Diana Tickell, Deputy Chief Executive, Barnardo’s
Small charity perspective: Gail Gray, CEO, RISE
11.50
Linking impact to donations: Findings on what motivates people to donate Blackbaud Europe has surveyed more than 2,000 UK consumers, looking at what motivates people to donate online. This session will review their report findings around behaviours when donating, whether people take note of the cause when they sponsor friends, and what follow-up they expect after the donation. Sandra will then discuss how to make the most of this crucial area of your fundraising and impact strategy. Sandra Luther, Customer Success Manager, Online & Event Fundraising Division, Blackbaud Europe
13.50 Improve your impact: How do you measure and communicate your impact? D) Embedding impact: What does it take to nurture the right culture? Recommended for CEOs, Senior Managers and Strategy Officers
E) Doing it together: How can your charity benefit from collaborating on measurement? Recommended for measurements specialists
F) Data visualisation: Finding fresh, engaging ways to present complex data Recommended for Communications Managers and Fundraisers
G) Impact Investing: The risks, challenges and opportunities Recommended for Finance Directors and Senior Managers
Learn how to develop a culture of impact practice, where impact is embedded across all activities and services: • What are the key elements of an impact-driven organisation? • Why is developing your Theory of Change a key first step for many organisations? • How can you enlist the support of managers and trustees in focussing on impact?
Discover the pros and cons of co-creating measurement frameworks with other charities. Learn the lessons from sharedmeasurement initiatives such as the JET framework developed with youth employability organisations.
Karen Ogborn Head of Performance Crimestoppers
Cate Fisher Research and Evaluation Manager Money Advice Service
Find out how to use infographics, maps, diagrams and other graphic tools to communicate your results in the most compelling and engaging way. • What are the key principles of visual storytelling? • How can visualising data help you to appeal to different audiences? • Making data visualisation achievable within your organisation
Explore how your organisation can benefit from impact investing: • How do social investors select organisations to invest in? • How can your investor help you create additional value in the process? • What are the risks of this approach? • How do you communicate your results to investors and other stakeholders?
Watch this space!
Clara Barby Partner and Head of IMPACT+ Bridges Ventures
Outlooks on impact I: PICK AND MIX BREAKOUT SESSIONS 12.10 Improve your impact: How do you measure and communicate your impact? A) Getting the best from your team: Using impact data to manage performance Recommended for CEOs, Senior Managers and Strategy Officers
B) Raising the standards of evidence: What does success look like? Recommended for measurements specialists
C) Impact reporting: Influence, inspire and engage Recommended for Communications Managers, Fundraising Managers, Programme and Evaluation Managers
Discover how one charity uses hardnosed analysis and measurement data to boost the morale and performance of staff and volunteers and, ultimately, to change more lives for the better.
Find out how you can increase the standards of evidence on impact, what is appropriate for your organisation, and what are the different ways of creating a counterfactual strategy.
Learn about report techniques for informing and inspiring your stakeholders that their investment is generating social value. Discuss how you can report areas for improvement or learning for the organisation and how you can disseminate your impact report
Dr Hugh Rayment-Pickard Director of Development and External Relations and Co-Founder IntoUniversity
Louise Morpeth, Co-Director The Social Research Hannah Mitchell Unit, Dartington Head of Knowledge and Innovation vInspired
12.40 Networking lunch
@thirdsectorconf @NPCthinks #HighImpactConf
Angela Kail Head of Funders Team NPC
Learning from your impact and open data to create value
Q&A PANEL WITH FUNDERS AND COMMISSIONERS 14.25 Pursuing results: Funders’ perspectives on impact and grant-making You will hear funders’ views on impact and how it drives their decisions on donations and grants. These reflections will help you to review and shape your own approach to fundraising and to understand how best to secure support from corporate funders, foundations and philanthropists
Craig Tomlinson, Learning and Evaluation Manager, BBC Children in Need
Harriet Stranks, Director of Grant Making, Lloyds Bank Foundation for England and Wales Marcelle Speller OBE, Executive Chairman and Philanthropist, localgiving.com 14.55
Commissioning for community outcomes: Reflections on public service and health commissioning How can commissioners and the third sector work together better to build independent, resilient communities? How can you tackle silos in commissioning for different service users and services? What are the opportunities for your charity to engage in the commissioning process? The panellists will offer contrasting national, local and specialist perspectives, reflecting on how charities can participate in competitive tender processes.
Dr Helen Stephenson CBE, Director of the Office for Civil Society and Government Innovation Group, Cabinet Office
Emma Hanson, Head of Strategic Commissioning Community Support, Kent County Council
Andrew Ridley, Managing Director, North East London Commissioning Support Unit - NHS
15.25
Afternoon refreshments
16.00 Drive your impact further: Improving services by creating change In this session, NSPCC will highlight how they have placed impact at the centre of its work. How did this national charity go from running many different services without a central focus, to one which delivers carefully defined services with a strong evaluation framework? Lisa will speak about what worked, what didn’t and how they have ensured that every service is assessed to make a difference in children’s lives. Lisa Harker, Director of Strategy, Policy and Evidence, NSPCC 16.20 Case study: Macmillan on using NHS data-sharing Scheme Macmillan has been analysing NHS data sets and using the outputs to understand and plan cancer care in advance in the UK. This case study will look at the different ways and types of data which Macmillan has used to understand its beneficiaries journey and track the charity’s long-term impact more effectively. What is the potential for using open data to improve the effectiveness of your organisation’s services and fundraising operations? Julie Flynn, Senior Programme Manager, Macmillan Cancer Support 16.45
Closing keynote: What can you learn from Amazon? In the closing keynote, you will hear a fresh perspective from the pioneering and controversial retail giant, Amazon. Lesley will talk about how, in less than a decade, Amazon transformed itself from an online bookseller to an online platform selling everything from fashion to food, an e-book designer and manufacturer, and a company that enables other to stream and self-publish their content. What can charities and social enterprises learn from Amazon? How can you get better at learning from the choices made by your service users? Lesley Smith, Director Public Policy, UK & Ireland, Amazon
17.10
Chair’s closing remarks and close of conference
www.impactmeasurementconference.com
High Impact: Improve Your Charity’s Performance 23 October 2014 | ILEC Conference Centre, London 2 WAYS TO BOOK
Brochure Code: EMAIL
1. Book online at www.impactmeasurementconference.com 3. Call us on +44 (0)20 8267 4011
Who Should Attend? This conference is designed for charities, social enterprises, trusts and foundations, and commissioners who want to improve impact measurement in the third sector. This includes chief executives and their senior management team, finance directors, heads of impact, research, measurement and evaluation as well as trustees: Measurement | Evaluation | Monitoring | Analysis | Research & Policy | Programme & Project Management | Service & Operations | Strategy & Development | Marketing & Communications | Finance | Fundraising | Grants | Commissioning
Speakers
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Public Sector Rate
£399
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Private Sector Rate
£599
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£699
Charity Rate
All prices are subject to VAT at 20%. Visit www.impactmeasurementconference.com for full terms and conditions.
Group discount
We recognise the value of learning in teams and encourage group attendance. Every 3rd delegate from a company group booking will receive a 70% discount. Group discounts cannot be used in conjunction with the early bird rates or any other promotional offer.
Cancellation Date: 3 October 2014
Karl Wilding Director of Public Policy
Dr Catherine Walker Head of Sector Trends, Evidence, Analysis and Metrics
Clara Barby Partner and Head of IMPACT+
Hannah Mitchell Head of Knowledge and Innovation
Dr Hugh Rayment-Pickard Director of Development and External Relations and Co-Founder
Cate Fisher Research and Evaluation Manager
Harriet Stranks Director of Grant Making
Emma Hanson Head of Strategic Commissioning Community Support
Andrew Ridley Managing Director
Julie Flynn Senior Programme Manager
“Putting impact measurement on the map – an honest assessment and practical guide” Chief Executive, Generosity
Brochure Code: EMAIL
“Lots of inspiring and interesting stuff to think about and to apply” Head of Systems and Outcomes, Family Action
“Well presented conference, relevant and timely”
Deputy Chief Executive, Police Rehabilitation Centre Conference Code 17126141967