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CONFERENCE SESSIONS 2015 8:45 - 10:15 A.M. CONCURRENT SESSIONS I CHOOSE ONE ECM Pump Selection and Application

Importance of Outdoor Reset Controls

George R. Carey Jr., FIA, Inc. Vice President, Bostonian A Room What is an Electronically Commutated Magnetic motor and how does it differ from traditional pumps? • How to read an ECM pump’s performance curves and use it to properly select the right pump • How modulating/condensing boilers operate even MORE efficiently when ECM pumps are installed on these boilers • Why ECM pumps can improve a hydronic system’s performance with their on-board microprocessor intelligence • Why the utilities are offering rebate programs to their customers to use these new style pumps

Greening Steam

Dan Holohan, Holohan Associates, President, Cailey Room It's not easy being green, especially when it comes to America's older steam-heating systems. Most of those old systems are unbalanced, which leads people to either open the windows on the cold days, or shiver and then buy electric heaters to make up for it. In this session, Dan Holohan will show you how to "green" steam and get the most efficiency out of those vintage systems.

Exploring Ductless Splits and Heat Pumps

Kevin Shea, Emerson Swan, Training Coordinator, Regis Room Please join us for a Haier technical ductless/mini split seminar. Take advantage of learning how to become involved in this growing market that will allow you to diversify your business and increase your revenue opportunities. Emerson Swan and Haier will be discussing the sizing, application, installation and servicing involved in achieving the perfect installation. Seminar details include sizing rules of thumb, applications in both new and existing buildings, installation tips and manufacturers guidelines, and understanding the Haier self-diagnostic control systems.

Kevin Flynn, Viessmann Manufacturing (U.S.) Inc., Regional Sales Manager, New England Bostonian B Room GasNetworks heating equipment rebates are designed to encourage the installation of the highest efficiency levels in our customers’ homes and businesses. Properly installing outdoor reset controls is a very important step in this process. Learn more on how to and the importance of installing outdoor reset controls. Using Manual J and Manual S to Save Time, Money, and Energy David L Parker, CLEAResult, Account Manager, Bostonian A Room • When to do a Manual J and why you should be doing it • Site survey information: Do a site survey for a representative project • Examples of Manual J and how changing the affected building components and characteristics impact the outcome • How what we learned affects the existing duct system and whether it will suit the new equipment – and why it matters. Talk about duct sizing for the heating system and the formula for sizing ductwork (CFM= BTUH/temperature rise x 1.08) • Apply Manual S to what we learned • What all this means to the contractor and to the home owner Check out all of the great outdoor exhibits (including the natural gas combustion safety demonstration) during the lunch break!

NOON – 1:00 LUNCH 1:00 – 2:30 CONCURRENT SESSIONS III CHOOSE ONE

Understanding the Changes to the New Mass Fuel Gas Code

Importance of Outdoor Reset Controls Kevin Flynn, Viessmann Manufacturing (U.S.) Inc., Regional Sales Manager, New England Bostonian B Room GasNetworks heating equipment rebates are designed to encourage the installation of the highest efficiency levels in our customers’ homes and businesses. Properly installing outdoor reset controls is a very important step in this process. Learn more on how to and the importance of installing outdoor reset controls.

Changes to special permission, gas boosters, dual fuel, elevated pressure, co-generation, and installations over 12, 500,000 will be explained. Do you know the difference between preinstallation and post-installation variances? And what will happen with engineered installations?

Ways of Fixing or Preventing Back Drafting Due to Depressurization of CAZ Mark Newey, Center for EcoTechnology, Building Science Specialist & Trainer, Regis Room What do you do when the worst-case depressurization CAZ test fails? How do you communicate the results to the homeowner and what can be done about it? This session will review common reasons the CAZ test fails and fixes that can be incorporated into your scope of work with the homeowner.

Brad Wong, Eversource, Energy Supervisor Gas Service, Mediterranean Room Massachusetts has a new Fuel Gas Code that was enacted in late 2014. It is revamped with many of the sections either deleted or significantly revised. In addition, it has adopted new regulations and standards. If you install equipment, you will need to attend this class to understand the new changes and be code compliant. The code now contains many sections which replace many of the Gas Board’s policies and interpretations, which have been deleted from the Board website.

In addition to reviewing the changes, an explanation of the reasons for the changes will assist you in understanding the reasons why the code sections were revised. There will be an open forum for discussion on how to work within the code changes to achieve code compliant installations. And, of course, your questions will be answered.

Customer Service in the Age of Social Media

Susan Jannett, Warm Thoughts Communications, Customer Service & Social Media Trainer Bostonian B Room It used to be that if a customer felt mistreated, the worst-case scenario was that they told their friends and you might lose some business. In today’s world, angry customers take to social media to vent. Whether it’s on Yelp, Yahoo, Google Plus, or Facebook, their story is shared to the world in an instant of rage. This session will teach you how to handle social media fiascos and provide tools to help prevent them in the first place.

10:15 -10:30 MORNING BREAK 10:30 - NOON CONCURRENT SESSIONS I I CHOOSE ONE High Tech Equipment in Low Tech Systems

Bruce E. Marshall, Emerson Swan, Training Coordinator, Mediterranean Room • How products have evolved into more efficient versions • Exploration of new high tech Hydronic equipment and the varying results • Ways to maximize these installations • How we can increase the efficiency of older systems without abandoning them by making them “smarter” • How boiler’s system water can affect system performance and what to look for

Tips and Techniques for Accurate Blower Door Tests

Mark Newey, Center for EcoTechnology, Building Science Specialist & Trainer, Regis Room Do you know if your blower door tests are accurate? How do you handle testing during windy conditions? This session will discuss equipment calibration and testing methods for accurate blower door results.

The Roots of Radiant

Dan Holohan, Holohan Associates, President, Cailey Room The modern age of hydronic radiant heating may seem new, but its story starts in 1911 in Liverpool, England, where 119,000 square feet of radiant walls graced the Royal Liver building (the world's first reinforced-concrete building). And this happened 17 years before the invention of the centrifugal pump! Travel through time as Dan Holohan takes you and back and forth across the world to other important jobs in the development of hydronic radiant heating. Lots of great photos and captivating stories in this session. And there's even some rock-and-roll!

Greening Steam Dan Holohan, Holohan Associates, President, Cailey Room It's not easy being green, especially when it comes to America's older steam-heating systems. Most of those old systems are unbalanced, which leads people to either open the windows on the cold days, or shiver and then buy electric heaters to make up for it. In this session, Dan Holohan will show you how to "green" steam and get the most efficiency out of those vintage systems. Duct Testing, BPI Infiltration, and Duct Leakage (IDL) Certification Charlie McCracken, CLEAResult, Senior Account Manager, Bostonian A Room • The use of a duct blaster to measure total duct leakage • The procedure required for testing new duct installations to meet building code • How to and what it takes to attain BPI IDL certification • The value of the BPI IDL certification • Opportunities for contractors to provide duct testing and sealing services Understanding the Changes to the New Mass Fuel Gas Code Brad Wong, Eversource, Energy Supervisor Gas Service, Mediterranean Room Massachusetts has a new Fuel Gas Code that was enacted in late 2014. It is revamped with many of the sections either deleted or significantly revised. In addition, it has adopted new regulations and standards. If you install equipment, you will need to attend this class to understand the new changes and be code compliant. The code now contains many sections which replace many of the Gas Board’s policies and interpretations, which have been deleted from the Board website. Changes to special permission, gas boosters, dual fuel, elevated pressure, co-generation, and installations over 12, 500,000 will be explained. Do you know the difference between preinstallation and post-installation variances? And what will happen with engineered installations? In addition to reviewing the changes, an explanation of the reasons for the changes will assist you in understanding the reasons why the code sections were revised. There will be an open forum for discussion on how to work within the code changes to achieve code compliant installations. And, of course, your questions will be answered.

2:30 - 4:00 SUPER RAFFLE, RECEPTION, AND EXHIBITS Normandy Room

You will want to stick around for this year’s Super Raffle! Please join us for an informal and friendly event to conclude the day. Refreshments and hors d'oeuvres will be served and prizes will be raffled off. Meet with colleagues and visit our exhibitors both inside and outside.

REGISTRATION FORM Please fill out this form, detach, and mail to: GasNetworks c/o ICF International, 40 Wall Street, Suite 3400, New York, NY 10005 LAST NAME

FIRST NAME

PAYMENT INFORMATION

o PayPal payments accepted o Checks accepted o I have enclosed my check for $ _________ Please make checks payable to Rivers Energy Consultants Mail to: GasNetworks, c/o ICF International, 40 Wall Street, Suite 3400, New York, NY 10005

TITLE

CONFERENCE LOCATION

COMPANY

The Lantana 43 Scanlon Drive Randolph, MA 02368

ADDRESS

(at the intersection of Routes 128 and 25) CITY STATE ZIP

TELEPHONE #

HOTEL ACCOMMODATIONS

FAX #

EMAIL ADDRESS

REGISTRATION FEES

Fee includes conference registration, breakfast, lunch, afternoon reception and trade show. # OF ATTENDEES

TOTAL

Deadline Sept. 4th.

- $65 (per person) _______ x $65 = $ ________ o Early Bird Special o One to three individuals - $75 (per person) _______ x $75 = $ ________ o Four or more individuals - $65 (per person) _______ x $65 = $ ________ (Please list name of each attendee)

GasNetworks provide a limited amount of scholarships for students from vocational schools that offer plumbing, heating and HAVC curriculums. Please call 1-877-363-8822 for more details.

GasNetworks has reserved a block of rooms at the Comfort Inn in Randolph (adjacent to the Lantana) for the special rate of $129 per night. You must ask for the GasNetworks rate, and reservations must be made by Thursday, August 20, 2015. After August 20, the hotel will take reservations based on room and rate availability. Reservations must be made with the Comfort Inn directly by calling 781-961-1000.

Early B Specia ird l $65

Registr ation

75

$

per person

Groups of 4 o are $65 r more pp

Includes: Continental Breakfast, All Seminars, Buffet Lunch, Reception, and Super Raffle

CONVENIENT ONLINE REGISTRATION

www.gasnetworks.com or call 1-877-363-8822

TRAIN WITH THE EXPERTS AND GET THE TOOLS YOU NEED FOR HVAC SUCCESS.

15th Annual GasNetworks®

Heating Professionals Fall Conference Thursday, September 24, 2015 The Lantana, Randolph, MA Check-in begins at 7 a.m.

Y R E V E TH IME T T S A L

is h n i n a oloh H n ce! a n a D r r a a e e p h to d ap n a l g n E w final Ne

• • • • • • •

R REGISTEE ONLIN s.com twork e n s a g . www or call 2 63-882 3 7 7 8 1

Berkshire Gas Blackstone Gas Columbia Gas of Massachusetts Eversource Liberty Utilities National Grid Unitil

155 Will Drive • Canton, MA 02021 Brockton, MA Permit No. 301

PAID

Presorted Standard U.S. Postage

7:00 - 8:00 a.m. Conference Registration /Coffee/Continental Breakfast 8:00 a.m. - 4:00 p.m. Exhibitors’ Showcase

The Exhibitors' Showcase will be open in the Normandy Room and in the parking lot for the duration of the program. Please make a point of visiting with the representatives of these companies, which offer an array of high efficiency natural gas heating equipment, products, and services.

8:00 - 8:05 a.m. Welcome Stephanie Terach, Liberty Utilities Ballroom

The GasNetworks 15th Annual Heating Professionals Fall Conference opens with welcoming remarks from GasNetworks Training and Education Committee member Stephanie Terach.

8:05 - 8:45 a.m. KEEPING ALL THE BALLS IN THE AIR (How to Cope with Constant Change & Still Stay Sane!) Rob Peck, Zestworks Ballroom

An award winning entertainer and speaker, Rob was commissioned by the Smithsonian Institute to research and write a program highlighting multicultural solstice celebrations. He has appeared on cable and network television programs such as CNBC, Evening Magazine, Amazing America, and was a featured guest on Donahue. Rob is also the producer of "Stories I Could Never Tell"- The Collected Wit 'N Wisdom of Alan Weiss, author of Million Dollar Consulting and Money Talks.

REGISTER ONLINE

www.gasnetworks.com or call 1-877-363-8822