Getting Started Guide Content Manager - Scala Enterprise


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Content Manager Getting Started Guide

©1993-2012 Scala. Scala and the Exclamation Point Logo are registered trademarks of Scala, Inc. All other trademarks are the property of their respective organizations.

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Getting Started Guide for

Content Manager Release 6

www.scala.com

Content Manager

Getting Started Guide

Copyright © 1993 to 2012 Scala Inc. All rights reserved. Published by Scala Incorporated, Exton, PA No part of this publication, nor any parts of this package may be copied or distr buted, transmitted, transcr bed, recorded, photocopied, stored in a retrieval system, or translated into any human or computer language, in any form or by any means, electronic, mechanical, magnetic, manual or otherw ise, or disclosed to third parties w ithout the prior w ritten permission of Scala Incorporated. Trademarks The follow ing are trademarks or registered trademarks of the companies listed, in the United States and other countries. Scala, Scala Player and the

logo: Scala Incorporated.

Warranties and Disclaimers The follow ing paragraph does not apply to the United Kingdom or any other country w here such provisions are inconsistent with local law . Scala Incorporated provides this publication “as is” w ithout any w arranty of any kind, either express or implied, including, but not limited to, the limited w arranties of merchantability or fitness for a particular purpose. Some states do not allow disclaimer or express or implied w arranties in certain transactions, therefore this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein: these changes w ill be incorporated in new editions of the publication. Scala may make improvements and/or changes in the product(s) and/or the program(s) in this publication at any time. It is possible that this publication may contain reference to, or information about, Scala products or services that are not announced in your country. Such references or information must not be constructed to mean that Scala intends to announce such Scala products or services in your country. Requests for technical information about Scala products should be made to your Scala Authorized Distr butor, Dealer or your Scala Marketing Representative. Scala may have patents or pending patent applications covering subject matter in this document. The furnishings of this document does not give you any license to these patents. Send license inquires, in w riting to Scala Inc., 350 Eagleview Blvd, Suite 350; Exton, PA 19341, USA

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Table of Contents Table of Contents ............................................................ 2 Preface ............................................................................ 4 In this Guide ................................................................ 4 Other Resources ......................................................... 4 Important Note about Software Dongles .................... 5 Introducing Content Manager ......................................... 6 System Requirements..................................................... 8 Before You Install.......................................................... 10 Installing Content Manager ........................................... 12 Installation Steps ....................................................... 12 Logging On To Content Manager ................................. 36 Activating Content Manager...................................... 37 Navigating Content Manager .................................... 38 Workflow in Content Manager................................... 39 Adding Users................................................................. 40 Create a Workgroup .................................................. 40 Create a User Account .............................................. 41 Adding Players .............................................................. 44 Creating a Channel ....................................................... 48 Uploading Media ........................................................... 51 Creating Playlists .......................................................... 54 Modifying a Playlist ................................................... 57 Scheduling Playlists ...................................................... 58

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Updating Players........................................................... 60 Assign a Channel ...................................................... 60 Manage Distribution .................................................. 61 Monitoring Status .......................................................... 63 Doing More with Content Manager ............................... 65 Optional Components ................................................... 67 Getting Updates ............................................................ 68 Backup and Restore ..................................................... 69 Troubleshooting ............................................................ 70 Content Manager....................................................... 70 Player ........................................................................ 71 Scala End User License Agreement............................. 73

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Preface We know you are anxious to get started and install the software, however this Getting Started Guide contains the instructions required for a successful installation. It is important for users to read through the guide BEFORE you install the software so you can understand the options, settings and configurations of the program.

In this Guide This Getting Started Guide will help you install and learn the basics about Content Manager, including:       

The Scala Workflow Installing Content Manager Setting up Users Adding Players Creating Channels, Playlists and Schedules Optional Components Troubleshooting

Other Resources In addition to this guide, additional resources are available: User Manuals provide a complete reference for all the features of Content Manager. These are available on the installation disc as well as online (See Extras). Release Notes provide addition information about changes since the manual was published and advanced subjects including data integration. A shortcut is installed in the Windows Start Menu or visit http://www.scala.com/releasenotes. 4

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Updates shows which updates are available for the product(s) you have currently licensed. Visit http://www.scala.com/updates. Extras is a resource of information and inspiration, from documentation to examples and more. Visit http://www.scala.com/extras. Support provides help through FAQs and a Discussion Forum. Visit http://www.scala.com/support. Services and Training are available to help you get the most out of your digital signage network. Visit http://www.scala.com/services.

Important Note about Software Dongles Scala Content Manager and Designer come with USB keys (dongles). To ensure the correct driver is installed and used, please do not insert the dongle(s) until requested by the installer program.

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Introducing Content Manager Scala Content Manager is a powerful application for digital signage content distribution, scheduling and management. Content Manager is a server-based application that lets you control from one to hundreds, even thousands of digital signage displays from a simple browser interface. Advertising, news, training or virtually any other visual communication can be easily distributed to Scala Players via any standard Windows-based network. Content is created using Designer or other industry standard applications. In a Scala Enterprise network, Designer is part of a workflow process, allowing users to create scripts and templates, manage them in Content Manager and play them in Player.

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Creative designers use Designer to create Scripts and Templates. Media can also be uploaded directly to Content Manager. Message editors use Content Manager to create and edit Messages using Templates. A schedule manager works in Content Manager to set up Playlists consisting of media, Scripts and Messages, and schedules when the Playlists will appear. A network administrator uses Content Manager to manage and monitor Players, ensuring content is playing properly. In advertising-based networks, sales managers would use Ad Manager to price and sell ad inventory on the network.

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System Requirements Carefully follow the recommendation for all hardware requirements to insure the maximum performance of your Content Manager System. Required Operating Systems    

Windows 7 Professional, Ultimate (32 or 64 bit) Windows Server 2008 R2 Windows Server 2003 SP2 Enterprise, Web Edition Windows XP Professional SP3 Professional

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Required Hardware

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Before You Install Go through this checklist to make sure you are ready to install and configure Content Manager.   



Make sure you have the USB key. Select a server to install Content Manager. See the System Requirements for details. Choose a database type and location. Content Manager comes with PostgreSQL and will install it on the same computer as the application unless you specify otherwise. It does allow other database types, as well as a separate PostgreSQL server. If you plan to use an existing database server, make sure you have the necessary host name and credentials to access the database. You will need to know the Content Manager server host name and understand how users & players will access the server. Scala uses HTTP protocol over port 8080. The settings may depend on where things are located and if proxy server(s) or NAT firewalls are in place.

During the installation process you will need to: 

 

If you will be installing the PostgreSQL server, you will be asked for a user name and password that is used for the PostgreSQL service and accessing the database. This will be created for you by the installer. Select the password for the built-in Administrator user account. Choose a name for your network in Content Manager. This name will appear in Content 10

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Manager and is useful for customers that have more than one Scala network. Activate content manager. This requires either an Internet connection or the ability to download a license file and copy it to the Content Manager server.

After installation you will need to:   

Create user accounts. Add players. Set up content to play.

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Installing Content Manager Installing Scala Content Manager is a relatively simply process when followed closely. The install wizard will allow the user to quickly install the product. Here’s what will be installed:      

Content Manager Java Runtime Apache Tomcat Web Server PostgreSQL Database (if selected) DirectX MainConcept MPEG 2,H.264 and MPEG-4 ASP Decoders

Suggested components you may wish to install:  

Flash – So Content Manager can render thumbnails of SWF files. Acrobat – To read Scala documentation.

Supported databases other than PostgreSQL:  

MySQL 4.1, 5.0 Microsoft SQL Server 2005, 2008, 2008 R2

Installation Steps 1. Insert the Disc Insert the Content Manager disc into your computer. The installer should run automatically. Another option is to right click on Start and select Explore. Open the drive for the disc. Then run setup.exe by double clicking on the icon. Then choose to install Scala Content Manager 5.

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2. Welcome

The Welcome dialog box offers the option of opening the Getting Started Guide in PDF format. Click Next to continue. 3. Third Party Components

Here you can choose to install additional components which are recommended but not installed automatically. Click Yes or No to continue. 13

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4. Java Runtime

If you do not have a supported version of Java Runtime installed on your computer, the installer will do this now. Click Yes to continue. 5. Apache Tomcat Server

Scala Content Manager requires Apache Tomcat web application server. Click Yes to continue. The installer will proceed to install the selected components. Then it will continue with the setup process.

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6. End User License Agreement

Select the “I accept the agreement” button. The full EULA can be read here and is also available at the end of this document. Click Next to continue.

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7. Select Language

Choose the appropriate language and click Next. Note: This only specifies the default language. Each user can pick their own language in the Regional Settings of their account options.

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8. Select Destination Location

The installation path will default to the Program Files folder. If you want to change that location click the Browse button and select another location. Click Next to continue.

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9. Database Installation Options

Choose whether to use the default PostgreSQL database server, or use an existing one. Click Next to continue. Note: If you chose to use a different database server, skip ahead to Step 12, Web Application Configuration.

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10. PostgreSQL Database Password

Choose a password that will be used for both the database Superuser and Windows service accounts. Note: You will need to enter this password again later in the installation. Make sure to save this password somewhere can retrieve when you need it. Click Next to continue.

Click OK.

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11. PostgreSQL Data Storage Options

The installer will use the PostgreSQL default location or you can specify a custom folder. Click Next to continue.

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12. Web Application Configuration

Note: If you selected to use a different database server, you will resume here. Enter the parameters for Content Manager’s web application including the virtual folder, port and connection host address. Click Next to continue.

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The web address you entered must be reachable by your players. Click Yes to continue.

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13. Select Data Location

Select the appropriate Data Location. This is where Content Manager will store media items. Make sure the drive has sufficient space available. If the default location is acceptable, click Next to continue.

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14. Video Decoders

The installer will install MainConcept’s MPEG-2, H.264 and MPEG-4 ASP decoders. Click Next to continue.

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15. Allow Network Connections for Content Manager

The Microsoft Internet Connection Firewall must allow Content Manager to access network connections. Click Next to continue.

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16. Allow Network Connections for Apache Tomcat

Click Next to continue to allow network connections for Apache Tomcat.

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17. Ready to Install

You are now ready to install. Click Install to continue. Content Manager will be installed on your system. The file extraction process can be monitored with the progress bar. This may take several minutes. Additional 3rd Party installations may take place depending on what you selected earlier.

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18. Disable Apache Tomcat Default Page

Click Yes to disable the default Apache Tomcat web page. 19. Insert USB Key

Content Manager comes with a USB key that you must insert into a USB slot on your computer in order to operate.

Insert the USB key and wait for the device to initialize, then click Next.

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20. Setup Will Resume in Browser

Once the install is complete, an information dialog box will note that setup will continue in a browser. Click OK.

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21. Finish Installer

Your browser will open, but you can return to the installer and click Finish. If you selected View the Release Notes, you can read them after installation is complete.

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22. Welcome to the Setup Wizard

The setup process will be completed in a browser. Click Next to continue. 23. Administrator Password

Choose and enter a password for the Administrator account. As with any password, make sure it is a secure password and save it in a safe location. Click Next to continue. 31

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24. Database Configuration

Select the type of database configuration from the Type button. Then enter the host, port and other relevant information.

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If you choose PostgreSQL, all but the password should be filled in for you. Otherwise you will need the host, user name and password for a different database server. You can test the connection by clicking Test. Click Next to continue. 25. Database Monitor

The Database Monitor will establish a connection and create the database schema. Once created, click Next.

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26. Login to Content Manager

Enter the Username (Administrator) and Password (previously chosen) then click Login. Note: User names are not case sensitive, but passwords are.

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27. Specify a Network Name

Select a name for your network. This name will appear in various places in the Content Manager interface and is helpful if you have more than one Content Managers. Note: Once you select a network name, you cannot change it. Click Create. Content Manager is now available to use.

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Logging On To Content Manager

After completing setup, you will log in to Content Manager. But at some point you will need to log on again and probably from a different location. When working on the server where Content Manager is installed, you can find a link to Content Manager Start Menu under Program -> Scala Content Manager 5 -> Access Scala Content Manager 5. If you are logging on from another computer, you will need to open a browser and enter the URL to server, which usually looks like this: http://servername:8080/ContentManager Enter the Administrator user name and password (or your own user name and password) and Click the Login button.

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Activating Content Manager In addition to the USB key, Content Manager must be activated in order to operate. If you have not activated Content Manager, a message will appear indicating that you must activate Content Manager with a license file. You can install the license file now or choose to defer installing the file for up to 30 days. If you select “Get New License File Online”, Content Manager will retrieve it from the Scala license server. You can also select “I have It” if you have a copy of your license file or defer by selecting “Get it Later”.

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Navigating Content Manager

1 2

4 3

5 6

The Content Manager home page is divided into six areas: 1. Title Bar 2. Menu Tabs (Content, Planning, Network, Reporting, Settings) 3. Main Area 4. Network Summary 5. Network Status 6. Scala Online Extras

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Workflow in Content Manager Content Manager incorporates a workflow that allows users to perform tasks ranging from creating content to scheduling playlists to managing players. 1. As an Administrator, your first tasks will be to add User Accounts and Players to the network. 2. Next you will need to create a Channel, which defines the layout of the screen. 3. Then upload any media files that you want to play. 4. Create Playlists from those media files. 5. Schedule when the Playlists should play on the Channel. 6. Finally, assign the Channel to Players and update the Players with the new content.

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Adding Users Content Manager has a built-in Administrator user account, but it is recommended to create separate user accounts for each person using the system.

Create a Workgroup If you plan on having multiple groups of users working in Content Manager, you should have at least one Workgroup defined. Open the Settings tab and click on Workgroups.

Workgroups allow content to be made visible to only certain users. Content created by a user inherits the user’s Workgroup. But if you don’t have any defined, it is visible all users. To create a workgroup: 1. Click New. 2. Enter a name (eg: Main, Default, Corporate). 40

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3. Click outside the Name field. This will enable the Save button. 4. Click Save.

Create a User Account It is recommended that each user have their own account on the system. Start by creating your own. 1. Under the Settings tab, click on Users. 2. Click New. 3. Enter a user name, password, first name, last name and email address.

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Note: Email addresses are used for player error and content approval notifications (see below). 4. Assign the user’s role by highlighting the role from the list. Roles control access to functions within Content Manager.

5. Roles can be customized in the Roles page under Settings. The pre-installed roles include: Administrator – has access to everything. Graphic Designer – has access to mostly content related functions. Message Editor – has access to media and messages but cannot delete or approve. Message Manager – has full access to media and messages. Network Manager – has access to all but system administrative functions. Schedule Manager – has full access to content, messages, playlists and schedules. Viewer – has limited view-only access. 6. Assign the user to a Workgroup. If you did not create any workgroups, this will not be selectable.

7. Select any desired Regional Settings from the drop down and radio buttons.

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8. Choose any Miscellaneous Settings that are appropriate for this user: User account is active – Leave this checked assuming you want the user to be able to start using this account. Approval all content from this user – This means all media uploaded and messages created by the user will be automatically approved. If this user is intended to require approval from other users, un-check this option. User can change password – allows the user to change their own password. User must change password at next logon – forces the user to choose a password when they log on the next time. Receive email alerts – Sends player error messages via email to this user. Enable for users who have technical responsibilities for the network. Receive approval notification emails – Sends emails when media or messages require approval or when their approval status has changed. Enable for users who have content approval responsibilities for the network. 9. Click Save. Useful Tip: Enable the approval and the email options for higher level users, and disable them for users who will be contributing content that needs to be approved. Refer to your Users Guide for more information on how to use Approvals.

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Adding Players Open the Network tab and click Players.

From this location you will be able to add new or delete players, control properties and channels of players and manage other aspects of the player list. The light colored text in the listing area displays how many player licenses are available. Note: Players must be configured on the player computer to be able to communicate with the Content Manager. This process is described in the Player Getting Started Guide. 1. Click New. 2. Depending on your Content Manager license, you may see a list of Player Device Types. Choose the appropriate type and click Next.

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Your Content Manager will have a set number of licenses for each type of player available. The number of remaining licenses appears in the players list. 3. Enter the player name and description.

4. If you have a channel created, you can select it from the button in the Display Setup group. If not, you can set the Channel later.

5. Click on the Configuration tab. 6. Select a Distribution Server. The most common choice is the Main – Point-to-Point server, which is built into Content Manager.

7. Select a Plan Delivery Method. If you chose Main – Point-to-Point above, the most common choice is Content Manager Direct.

8. The default polling interval is 1 minute. Choose a longer interval on large networks where network 45

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traffic may be an issue. Choose a shorter interval only for demonstration or testing purposes on a local network. 9. Other options include: Network Bandwidth Throttling – Allows you to limit network usage over specified times and days. Number of download threads – Allows the player to download multiple files at a time. Keep Unused Files – Keeps files on a player that are no longer needed by the schedule. If the item is rescheduled within the time specified, it will not need to be downloaded again. Logging level – enables diagnostic logging on the player to troubleshoot problems. Only use this if instructed by Scala Support. 10. Click the EX Modules tab.

11. Enable any EX Modules you plan to use with this player. Note: You will also need to enable and configure them on the player itself. 12. Click Save.

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You should now see your player in the list. The right hand pane in the window will allow you to search and filter the list by various criteria.

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Creating a Channel A channel defines the resolution and layout of the screen, and contains the schedule for what will play. A channel may optionally have a dedicated audio track, separate to any visuals. A channel can be assigned to one or more players. Open the Planning tab and click on Channels.

To create a channel: 1. Click New to create a new channel. This will open the Channel Properties on the right. 2. Enter a name and description for the channel.

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3. Click on the Audiovisual tab. Four sections are presented: Audio Properties: Use a dedicated audio track Visual Properties: Define the display layout Preview: Representation of the visual properties Frame Properties: Advanced frame details 4. Leave the options under Audio Properties unchecked. Note: Channels can have Audio-specific options, including:

Play dedicated audio track – Adds a separately scheduled track for audio-only playlists. Mute audio from visual media – Mutes the sound of any videos played on the channel so they don’t interfere with the dedicated audio track. 5. Under Visual Properties, pick a Frameset. For example, Fullscreen 1360x768. The screen size and layout preview will be filled in automatically.

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6. The Frame Properties area allows you to customize the channel layout. You can add, delete or modify frames in the channel. However, since framesets are shared among channels, it is suggested to create a new frameset rather than change an existing one.

7. Click Save. Your new channel should now be listed.

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Uploading Media In this section we will outline how to upload content and manage that content for use. Open the Content tab and click on Media.

If there are media items in the media library they will appear here. If this is the first time you are using Content Manager, you will need to add media files to the library. There are several ways media can be brought into Content Manager:   



Scala Scripts and templates are published to Content Manager using Designer. Media files (images, video, audio, etc.) can be manually uploaded into Content Manager. Media files can also be automatically uploaded using a Publish Location (see User Guide for details). Applications can be written to upload media files via Content Manager’s Web Services API.

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In this guide, we will look at manually uploading media files. Note: The Content Manager disc has a Clipart folder with images, videos, music, templates and more. 1. Open the Content tab and click on Media. 2. Click on Upload Files.

3. Click Run when the Security Information window appears.

4. The File Uploader Applet will open in a separate window.

5. Either drag and drop files into the window, or click Select File(s) in the toolbar. 52

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6. The files will automatically start uploading to Content Manager.

7. When done, return to the Content Manager window. You can choose to leave the File Uploader open for later use, or close it.

You should now see your media in the list. Note: You may need to re-select the Media menu item to refresh the list. The right hand pane in the window will allow you to search and filter the list by various criteria.

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Creating Playlists Playlists are sequences of media items that you can schedule to play over a period of time. If the playlist is shorter than the time period, as is often the case, it will loop over and over until the end of the scheduled period. Open the Planning tab and click Playlists.

To create a playlist: 1. Click New. You should see the Playlist Properties tab. 2. Enter a name for the playlist.

3. The Type button has three choices: Media – only standard media file can be used. Audio – only audio files can be used. Data – any file type can be used. Leave it set to Media. 54

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4. If you have Categories defined, you can select them here. If not, the window will be empty. 5. The Ordering options let you choose how the playlist will play on the Player. Sequence – the order in which you arrange the items. Shuffle – the items will be randomly arranged like cards in a shuffled deck.

6. If you created a Workgroup, you can choose it here. Other workgroups can have view-only access by selecting their names in the View workgroups list.

7. Click Add Media Item in the tool bar to add the item(s) to the Playlist.

8. You will see a list of your media files. Select one or more and click Add Item(s) to complete the selection.

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9. The item(s) should appear in your playlist.

10. Click Save to save your playlist.

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Modifying a Playlist 1. Either double-click or select a playlist then click Properties to edit it. You can change the properties of the Playlist itself, or the items within it. 2. To rearrange the items, simply drag and drop the thumbnails to the desired sequence. 3. Each item has additional settings that you can access by selecting the item and clicking Properties. 4. Here you can modify things such as:  Duration and Transition  Audio Ducking  Play Fullscreen  Start and End Date  Time Range(s)  Player-based Conditions 5. Click OK to close. 6. Click Save when you are done.

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Scheduling Playlists In order for a playlist to play on a player, it must be scheduled on a channel. Open the Planning tab and click Schedules.

1. Select your desired channel from the Channel button. If your channel has more than one frame, select the desired frame from the Track button.

2. The grid below represents the hours of the day and days of the week. To schedule a playlist, click in one box and drag to another.

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For example, to schedule it for every hour of every day (eg: 24/7), click in the upper left box and drag to the lower right box. 3. The Timeslot Properties window will appear. Here you can fine tune the time and days you selected as well as other options.

4. Choose your playlist from the Playlist button. 5. Click OK.

6. Click Save. Note: Changes or additions to the schedule are not complete until you click Save.

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Updating Players Assign a Channel Before updating a player, make sure it is assigned a channel. 1. Open the Network tab and click on Players. 2. If the Player’s Channel is , select the Player and click Properties.

3. Choose a channel in the Display Setup area.

Note: If the player is configured to display two channels, change the Number of displays to 2 so you can specify both channels. 4. Click Save when done.

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Manage Distribution To see the distribution page, open the Network tab and click Distribution.

Content Manager periodically checks for changes in media, playlists, schedules, etc. These changes are provided to players so they can update accordingly. Each player receives a unique list of changes (called a “Plan”) so it can make updates and download media. If a player has already downloaded a media file and it has not changed, it will not download it again. To manage distribution: 1. Select the Main server. The information in this view shows which players are receiving plan updates, and their progress in downloading any new or changed media files. 2. The default interval between updates is 10 minutes. If you want to make it check immediately, click Synchronize Now. Then click Send Now when prompted.

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3. As media files are being downloaded, they will appear in the list below and will be removed from the list when they have been downloaded by all the players that require them.

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Monitoring Status The Distribution view provides information about player plan and media file distribution to players.

For each distribution server, you can see: Sync Status – When plan updates have been generated and players are in the process of receiving them. Received Plans – How many players have received updated plans. Transfer – The progress of media file distribution. Remaining – How many media files are being downloaded by players. The Players list shows the update status and health of each player.

For each player, you can see: Last Heartbeat – how recently the player has reported its status to Content Manager. 63

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Plan – Whether the player has the latest plan or not. Download Status – Whether the player has downloaded all the files required by its plan. The Player Health view shows a list of any problems reported by your players.

To find out more about a problem, select it and click Details in the title bar. This will show more information about the problem, which players it occurred on, and when. If you believe the problem is already resolved, click the Clear button. This removes the problem from the list, but if it occurs again, It will reappear. A live stream of player status can also be accessed from the Network Activity tab.

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Doing More with Content Manager Congratulations, you have made your first channel. But you have just scratched the surface of what can be done. For example: Categories – Helps you organize and search your media. Media Metadata – Add data to media for dynamic playback. Smart Playlists – Select media for playlists based on search criteria. Approvals – Users can submit content for approval by others. Multi-frame Channels – Channels can have any number of independent display areas. Time Triggers – Schedule playlists for specific times of the day. Event Triggers – Interrupt playback with triggers from external sources. Non-scheduled Content – Send media files to players for dynamic playback or future use. Non-PC Players – Scala supports media devices, photo frames and more. Player Metadata – Target players by location, type of environment, etc. Maintenance Jobs – Perform remote updates, install files, reboot, etc.

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Publish Locations – Automatically pull content files from a remote source. To learn more about these features as well as receive support, services and training from Scala, refer to the Other Resources section in the Preface of this guide.

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Optional Components The following are additional software applications sold in conjunction with Content Manager. Contact your Scala Sales Representative for more information. Template Composer Module – Allows users to fill in templates created in Designer. Playback Audit Module – Generates reports on media and player activity. Broadcast Server – Adds distribution via Multicast-IP over WAN or Satellite networks. Bridge Server – Adds the ability to control non PCbased players.

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Getting Updates A newer version of Content Manager may be available. To find out, visit http://www.scala.com/updates. There you can enter your Content Manager serial number and click Submit. Useful Tip: You can find your Content Manager serial number by logging in as Administrator and going to Settings/License Status.

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Backup and Restore Backing up your Content manager is highly recommended. Refer to the Content Manager User Guide for detailed instructions.

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Troubleshooting If your Player is not receiving new plans or is not playing what it should be playing, below are some settings you can check. If the issues appear to be network-wide, start by checking Content Manger. If they are isolated to one or more players, check the players first (see steps below).

Content Manager Check in Content Manager -> Settings -> License Status to see if the License file has been downloaded and is current. Check to see if the Content Manager and Player are using the current Release. In Content Manager, navigate to Settings -> Server Settings and select the System Information tab. In the Player 5 Configuration, select the Info tab. On the Content Manager server, go to Start -> Settings -> Control Panel. Double-click on Administrative Tools, then Services. Make sure the following services are running:   

Apache Tomcat PostgreSQL Database Server Scala Transmission Server

Check the Content Manager and Transmission Server Service IC.log file for errors. Shortcuts to the log folders are in the Start Menu. Try rebooting the Content Manager system.

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Player On the Player system, check to see if the Player Transmission Client is running. This is indicated by an icon in the Windows task bar. Note: If the Player was installed with the option to make the Transmission Client as a service, the icon will not be there and you will need to check the Windows Services console. In the Player 5 Configuration tool, check to see if you are able to connect to Content Manager, by Selecting the “Refresh” button. If so, the Player should load the Network name and no error message will appear. You can also diagnose the network connection to Content Manager outside of Player:   

Open a web browser and see if you can connect to: http://servername:8080/ContentManager Open a Command Prompt and try to Ping the Content Manager server. In a Command Prompt, try to Telnet to the server using port 8080.

Check the Player’s IC.log for errors. (The shortcut to the log folder is in the start menu). Note: This is one of the most significant locations to identify issues with your system. The most recent error is at the bottom of the log file. Players upload their log files to Content Manager, which you can access by going to Player Properties and clicking on the Logs tab. But if you have access to the player directly, you can see the log immediately, instead of waiting for it to be uploaded. 71

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If you have additional questions, please contact your Scala Sales and Support Partner or visit us on the web at www.scala.com.

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Scala End User License Agreement This Softw are License Agreement (“Agreement”) is entered into betw een Scala, Inc. (w hich, for purposes of this Agreement, shall be deemed to include any majority ow ned subsidiary of Scala, Inc.) (“Scala”), and the purchaser, licensee or user (“Licensee”) of Scala Software (as defined below ). The terms of this Agreement also apply to any Scala Software Updates, and/or Softw are Maintenance (as each term is defined below ) for the Scala software, unless other terms accompany those items. If so, those terms apply. READ THIS LICENSE CAREFULLY. BY OPENING THE SCALA SOFTWARE PRODUCT PACKAGING AND/OR USING THE SCALA SOFTWARE, LICENSEE AGREES TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS AGREEMENT. If Licensee does not agree to the terms of this Agreement prior to opening the Scala Software packaging or installing the Scala Software, Licensee shall cease using (or refrain from commencing use of) the Scala Softw are, and shall, as applicable, uninstall and/or permanently delete the Scala Software, Documentation (and any copies thereof) from the computers or computer system(s) on w hich the Scala Software has been loaded or stored, and return the Scala Softw are and Documentation, all media on w hich it is stored, all product packaging, and proof of payment to the Scala Partner (as defined below ) pursuant to such Scala Partner’s return policy. If Licensee does not agree to the terms of this Agreement, and has acquired the Scala Softw are as part of a pre-configured computer system on w hich the Scala Softw are has been installed, Licensee must either promptly cease using the Scala Softw are, uninstall and/or permanently delete the Scala Software and Documentation (and any copies thereof) from the computer system(s) on w hich the Scala Software has been preloaded, or return the pre-configured system pursuant to the system vendor’s return policy.

1.

DEFINITIONS.

1.1. “Commencement Date” means the ship date of the Scala Softw are from Scala or a Scala Partner to the Licensee. 1.2. “Documentation” means the user guides, tutorials, printed instructions, reference manuals, and other explanatory materials developed by Scala that accompany or are stored on or in the Scala Software for use in connection w ith the Scala Softw are. 1.3. “End User” means, as applicable, Licensee or any person or entity (including, for the avoidance of doubt, any employee or agent of Licensee) that uses the Scala Software.

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1.4. “Object Code” means the form of Scala Softw are wherein computer programs are assembled or compiled in magnetic or electronic binary form on softw are media, w hich are readable and usable by machines, but not generally readable by humans w ithout reverse-assembly, reverse-compiling, or reverse-engineering. 1.5.

“Software Maintenance” means the provision of Software Updates.

1.6. “Scala Partner” means any Scala Certified Partner, reseller or distr butor of Scala that sold or licensed the Scala Software to Licensee. 1.7. “Scala Softw are” means, as applicable, the Object Code form of Scala Starter Kit, Scala Designer, Scala Player, Scala Content Manager, Scala Broadcast Server, Scala Ad Manager, EX Modules, software add-ons or such other Scala software products or access licenses as may be identified in a purchase order provided to Scala or a Scala Partner, and shall be deemed to include the Documentation for such Scala Software, the license keys, clip art, fonts and multimedia files included in such Scala Software, their related software options, software extensions, software upgrades and Softw are Updates, and Third Party Software integrated into such identified products. 1.8. “Software Updates” means bug fixes, documentation improvements and feature additions, including all major (i.e., numbered) and minor (i.e., point) releases, w hen and if made available by Scala. 1.9. “Third Party Software” means software, referred to as redistributable code that is licensed to Scala by third party licensors for redistribution w ith the Scala Softw are. The redistributable code is the property of Scala’s licensors, and protected under United States and international copyright, trade secret or other proprietary rights laws, and international treaties.

2.

GRANT OF LICENSE RIGHTS.

2.1 License. Subject to the terms, restrictions and limitations set forth herein, Scala hereby grants to Licensee a non-exclusive, non-transferable, non-sublicensable license to use (and to permit its End Users to use) the Object Code version of the Scala Softw are, including any Third Party Softw are included therein or therew ith, along w ith any graphical, textual, pictorial, audio or visual w orks or materials incorporated into or delivered w ith the Scala Softw are, including the Documentation. 2.2 Term. This Agreement is effective as of the date at w hich Licensee accepts the license terms as set forth above, and w ill continue unless terminated as provided in Sections 7.3 or 8. 2.3.

Scope of License and Use

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A. Internal Use. Licensee may use the Scala Softw are and Documentation only for its ow n internal use and only on one, single-user computer. Licensee may internally transfer the Scala Software to a different, single-user computer (a “Transferred Installation”), provided that the Scala Softw are and any copies thereof are permanently uninstalled and/or deleted from the computer from w hich the Scala Software is transferred.

B. Limitations. In connection w ith the creation, development or management of content files, and/or the planning or scheduling of information using Scala Softw are (including, but not limited to, media creation and/or management, template message creation, metadata, schedules, layouts, timetables, playlists, or triggers), Licensee may publish or transmit files for playback (i) to one or more properly licensed individual Scala Players; (ii) to an audio visual netw ork of screens showing identical content controlled by a properly licensed individual Scala Player, and (iii) for preview and approval purposes over the w eb or other means. Notw ithstanding the above, Licensee shall not directly or indirectly, use or cause to be used for playback content files, plans, schedules or other information created, developed or managed w ith Scala Software without also having properly licensed Scala Software for the playback devices involved. C. Copies. Licensee may make one (1) copy of the Scala Software and one (1) copy of the related Documentation for archival or back-up purposes, only. D. Third Party Softw are. The license granted hereunder includes the right of Licensee to use the Third Party Softw are in Object Code form, solely in connection w ith the authorized operation and use of the Scala Softw are in conformance with the terms and conditions of this Agreement. For the avoidance of doubt, Licensee may not decouple, disassemble or otherw ise separate the Third Party Softw are from the Scala Softw are or use the Third Party Softw are except in connection w ith the use and operation of the Scala Softw are as permitted hereunder. E. Restrictions. The Scala Software is licensed, not sold. This Agreement only gives you some rights to use the Scala Softw are. Scala reserves all other rights. Unless and solely to the extent otherw ise permitted under applicable law , you may use the Scala Softw are only as expressly permitted in this Agreement. Except as expressly permitted under applicable law , or as otherw ise agreed to in w riting by Scala, Licensee s hall not, and shall not permit any End User to: (i) w ork around any technical limitations in the Scala Softw are; (ii) publish the Scala Software for others to copy; (iii) make more copies of the Scala Softw are than authorized under this Agreement ; (iv) sell, lease, rent, redistribute, assign, sublicense, or transfer the Scala Softw are and/or Third Party Softw are; (v) reproduce, decompile, reverse engineer or disassemble the Scala Softw are and/or Third Party

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Softw are; (vi) offer the use of the Scala Softw are to third parties as an application service provider, service bureau or remote-hosted service; or (vii) deliver, export, transfer or otherwise distribute the Scala Softw are acquired hereunder to, or use the Scala Software acquired hereunder in, a country other than the country in w hich the Scala Software was purchased (including, for the avoidance of doubt, in connection w ith a Transferred Installation).

3. LICENSE AND OTHER FEES. Licensee agrees to be bound by and pay the license fee(s) set forth in the Scala Softw are price list in effect as of the date of purchase. License fees for Scala Software and maintenance fees for Software Maintenance may be updated and changed at any time. 3.1 Softw are Maintenance Coverage. Where Software Maintenance is offered upon separate purchase terms from the Scala Software, the Scala Softw are products are sold w ith an initial period of Software Maintenance coverage included in the price of the product. Such Initial Maintenance Term is defined as follow s: With the exception of Player and EX Module Products, the initial maintenance term of software supplied under this Agreement commences upon delivery of the product and remains in force for one year. The initial maintenance term for Player and Player EX Module Products w ill commence upon delivery of the product and shall remain in force until the anniversary of the Content Manager renew al date that such software products are associated with, regardless of the purchase date of the Player or Player EX Module Products. The initial maintenance term for other EX Module Products w ill commence upon delivery of the product and shall remain in force until the anniversary of the renewal date of the product that such software products are associated with, regardless of the purchase date of the EX Module Product. During the Initial Maintenance Term, Licensee shall be entitled to Softw are Updates if and w hen made available by Scala. All use of Scala Software provided pursuant to Software Maintenance coverage shall be subject to the terms of this Agreement. Licensee may elect to continue Softw are Maintenance beyond the Initial Maintenance Term, subject to availability, upon payment to Scala (or, as applicable, a Scala Partner) of the Scala annual maintenance fee in effect at the time of renew al. 3.2 Taxes and Duties. Prices to Licensee do not include taxes, duties, tariffs, handling fees, or other such assessments of any nature. Whenever imposed, such assessments are payable by Licensee. Income or other taxes that are required to be paid or w ithheld by Licensee or Scala under the law s of jurisdictions other than the United States, in connection w ith the license and other fees paid by Licensee hereunder, are the sole obligation of Licensee and shall be exclusive of the license and other fees paid by Licensee. 3.3 Other Services. Licensee acknowledges that any additional services offered by Scala, such as installation, customization or professional

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services, are not provided under this Agreement, and any such services to be provided by Scala (or, as applicable, a Scala Partner) shall be subject to the mutual agreement of the parties, the terms and conditions for w hich shall be set forth in a separate agreement.

4.

CONFIDENTIAL INFORMATION, TITLE AND COPYRIGHTS.

4.1 Licensee acknow ledges that the Scala Software, Documentation, Softw are Updates, enhancements, modifications, additions, new releases of or to the Scala Software contain confidential information of, are trade secrets of, and are proprietary to Scala and its licensors and that title to such materials is and shall remain in Scala and its licensors, as the case may be. Licensee shall maintain in strict confidence the Scala confidential information, but, at a minimum, to take those precautions that it utilizes to protect its ow n confidential information. Licensee shall have no obligation of confidentiality w ith respect to information that (i) at the time of disclosure is in or becomes available to the public through no breach of this Agreement on the part of the Licensee; (ii) w as lawfully in Licensee’s possession prior to receipt from Scala; (iii) is received independently from a third party free to law fully disclose such confidential information to Licensee and w ho does not ow e an obligation to Scala w ith respect to confidential information; (iv) Licensee independently develops w ithout the benefit of any confidential information disclosed hereunder or (v) is required to be disclosed by a government agency; provided that the Licensee w ill use best efforts to minimize such disclosure and w ill notify Scala promptly of any such demand, order or judgment in order to permit Scala to seek an appropriate protective order. 4.2 All applicable rights to patents, copyrights, trademarks and trade secrets in the Scala Softw are and other proprietary materials are and shall remain in Scala and its licensors. Licensee shall not assert any right, title or interest in the Scala Software or other materials provided to Licensee under this Agreement, except for the limited license rights expressly granted to Licensee hereunder.

4.3 Licensee shall not obscure or remove any copyright or other proprietary notice or legend contained on or included in the Scala Softw are and shall reproduce all such information on all copies made hereunder. Licensee shall not, directly or indirectly, disclose or distribute any technical information of Scala provided w ith or in the Scala Softw are without the prior w ritten consent of Scala, which consent may be w ithheld at Scala’s sole discretion.

5.

LIMITED WARRANTIES.

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5.1 Media and Documentation. Scala w arrants that if the media or Documentation is in a damaged or physically defective condition at the time the Scala Softw are is delivered to Licensee, and if such media or Documentation is returned to Scala w ithin thirty (30) days of the effective date of this Agreement, Scala w ill provide Licensee w ith a replacement at no charge. 5.2

Softw are Limited Warranty and Remedy.

A. Provided that Licensee is not in breach of any of its obligations under this Agreement, and in addition to the w arranty set forth in Section 5.1, Scala w arrants for a period of thirty (30) days from the Commencement Date (“Warranty Period”), that the software will substantially conform to the Documentation provided by Scala w ith the Scala Softw are. Licens ee’s sole remedy and Scala’s and Scala Partner’s sole obligation under this Agreement for breach of this w arranty is, at Scala’s sole option, (i) the remedy of the nonconformity or (ii) the authorization of a refund for the price paid for the media and or Scala Softw are by Scala or the Scala Partner from w hich the Scala Software was originally obtained. Any request for the above remedies must be made w ithin the Warranty Period and proof of purchase (i.e., copy of the invoice or receipt) is required to be presented to Scala. In the event of a refund, this Agreement w ill immediately terminate w ithout further notice, and Licensee w ill have no further rights or license to use Scala Software or Documentation. B. Any replacement software or media w ill be w arranted for the remainder of the original Warranty Period or for an additional thirty (30) days w hichever is longer. C. This limited w arranty is void if nonconformance of the Scala Softw are results from or is related to the (i) improper installation or operation of the Scala Softw are by or on behalf of the Licensee, (ii) failure of Licensee’s hardw are or non-Scala software, (iii) incompat bility of such hardw are and non-Scala software systems with Scala Software, (iv) alteration, modification or unauthorized integration of Scala Softw are by or on behalf of Licensee, or (v) accident, abuse or misapplication of Scala Software. D. If the Scala Softw are is provided as a trial or evaluation version, the grant of the license to use the Softw are shall be on an “AS IS” basis and subject to the express limitations of the trial. Unless Licensee shall have entered into a separate w ritten license agreement prior to the expiration or termination of the trial period, Licensee agrees to cease all use of the Scala Softw are provided on a trial or evaluation basis and to return such Scala Softw are, or to return any license keys and destroy or permanently delete any and all copies of such Scala Softw are. 5.3 Disclaimer of Warranties. SCALA AND ITS LICENSORS MAKE NO WARRANTY, REPRESENTATION OR PROMISE EXCEPT AS

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SPECIFICALLY SET FORTH IN THIS AGREEMENT. TO THE FULLEST EXTENT PERMITTED BY LAW, SCALA AND ITS LICENSORS DISCLAIM AND EXCLUDE ANY AND ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR RESULTS. SCALA AND ITS LICENSORS DO NOT WARRANT THAT THE SCALA SOFTWARE OR DOCUMENTATION WILL SATISFY LICENSEE’S REQUIREMENTS; THAT THE SCALA SOFTWARE AND DOCUMENTATION ARE WITHOUT DEFECT OR ERROR; OR THAT THE OPERATION OF THE SCALA SOFTWARE WILL BE UNINTERRUPTED. TO THE MAXIMUM EXTENT PERMITTED UNDER THE LAW, THE UN CONVENTION FOR THE SALE OF GOODS AND THE UNIFORM COMMERCIAL CODE DO NOT APPLY TO THIS LICENSE AGREEMENT.

6.

LIMITATION OF LIABILITY.

6.1 IN NO EVENT SHALL SCALA OR ITS LICENSORS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, PUNITIVE OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER PECUNIARY LOSS). REGARDLESS OF WHETHER SCALA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SCALA’S AGGREGATE LIABILITY ARISING FROM OR RELATING TO THIS LICENSE OR THE SCALA SOFTWARE AND DOCUMENTATION IS LIMITED TO THE AMOUNT ACTUALLY PAID FOR THE LICENSE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY.

7.

INDEMNIFICATION.

7.1 Scala’s Obligation. Subject to the Licensee indemnification set forth at Section 7.2 and the restrictions and limitations set forth herein, Scala shall indemnify and hold harmless Licensee, its officers, directors and employees from and against any costs or demands aw arded against Licensee by a court of competent jurisdiction pursuant to a final judgment as a result of a claim or action by a third party against Licensee that the Scala Softw are or Documentation infringes a registered copyright, trademark, valid patent or other intellectual property right of a third party in North America, European Economic Area or Japan. The foregoing indemnity is conditioned on Licensee (i) promptly notifying Scala of such claim; (ii) permitting Scala to control the response thereto and the defense thereof, including any

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agreement relating to the settlement thereof, and (iii) assisting and cooperating w ith Scala, at Scala’s expense, in the defense or settlement thereof. Licensee may participate, at its ow n expense, in such defense directly or through counsel of its choice on a monitoring, non-controlling basis. Scala shall obtain Licensee’s prior w ritten consent to any compromise or settlement of any claim w hich would require an admission of liability on the part of Licensee or w hich would subject Licensee to any injunction or other equitable relief. Notw ithstanding the foregoing, in no event shall Scala or its licensors be liable to indemnify, defend, settle or hold Licensee harmless from and against any or all claims w hich allege infringement of intellectual property that reads upon or is infringed by a generally recognized audio, video, technology or patent standard, including w ithout limitation MPEG-1, MPEG-2, MPEG-4, JPEG, DV, Flash, VC-1, AAC, AC-3, DVCPRO or AVS (each including all profiles, options, parts or levels); 7.2 Scala shall have no obligation under Section 7.1, and otherw ise will have no liability for, any claim of infringement caused or alleged to be caused by: (i) the use or combination of the Scala Softw are with non-Scala software, hardw are, data, or content, including but not limited to software, hardware, data, or content of Licensee; (ii) infringement that w ould have been avoided w ithout the use or combination of the Scala Softw are with other non-Scala software, hardware, content, or data; (iii) the presence of any alteration or modification of the Scala Softw are by Licensee or any third party acting on Licensee's behalf; or (iv) the Licensee's continuing the allegedly infringing activity after being notified thereof or after being informed and provided w ith modifications that w ould have avoided the alleged infringement. 7.3 In the event that a claim of infringement of a valid North American, European Economic Area or Japanese software patent or copyright is made against Scala or Licensee or if Scala reasonably believes that such a claim w ill be made, Scala, at its option and in lieu of indemnification, may (a) procure for Licensee the right to use the Scala Softw are without patent or copyright infringement; (b) modify the Scala Software to make it noninfringing; (c) replace the Scala Softw are with substantially equivalent software that is non-infringing; or (d) direct Licensee to cease use of the Scala Software, and refund to Licensee a percentage of the aggregate fees received for such Scala Software that are the subject of such a claim, based on a five (5) year straight line depreciation 7.4 The foregoing Sections 7.1-7.3 set forth the exclusive remedy and entire liability and obligation of Scala w ith respect to third party claims against Licensee alleging intellectual property infringement or misappropriation. 7.5 Licensee Obligation. Except for the infringement claims set forth in Section 7.1, Licensee shall indemnify, defend and hold Scala, its directors, officers, agents and employees harmless from any claims, demands, or causes of action w hatsoever by a third party against Scala arising as a result

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of Licensee’s use or operation of the Scala Software. For the avoidance of doubt, and w ithout limiting the scope of the immediately preceding sentence, Licensee shall indemnify, defend and hold Scala, its directors, officers, agents and employees harmless from any third party claims, demands, or causes of action w hatsoever arising from or related to the display, broadcast, reproduction, performance or other use or distr bution of audio, visual, graphical and textual information developed by or on behalf of Licensee and not included in the Scala Softw are.

8.

TERMINATION.

8.1 By Licensee. Licensee may terminate this Agreement at any time w ithout notice to Scala. The license fee is not refundable and Scala w ill have no obligation to refund any amounts paid by Licensee under this Agreement upon its termination (except for any right of refund as set forth in Sections 5 and 7.3). 8.2 Scala. Scala may terminate this Agreement and all licenses granted hereunder upon thirty (30) days prior w ritten notice if Licensee fails to comply w ith any of the terms and conditions of this Agreement or any Schedule to this Agreement, and such noncompliance is not cured w ithin such thirty (30) day period. 8.3 Return of Softw are. Upon any termination of this Agreement, Licensee must cease all use of the Scala Softw are, and return to Scala all copies of the Scala Softw are, including license keys, together w ith the Documentation, or shall return all license keys and certify to Scala’s reasonable satisfaction the destruction or permanent deletion of all copies of the Scala Softw are and Documentation from its computer systems.

9.

GENERAL.

9.1 Audit Rights. Scala shall have the right reasonably to audit the deployment and use of the Scala Softw are by Licensee, including w ithout limitation Licensee’s conformance with the provisions of Section 3 herein. Licensee agrees to cooperate w ith Scala’s reasonable request for access to Licensee’s computer systems to ensure Licensee’s adherence with the license terms hereunder. 9.2 Purchase in Canada. If Licensee acquired this software in Canada, Licensee agrees to the follow ing: The parties hereto have expressly required that the present Agreement and any exhibits hereto be draw n up in the English language. / Les parties aux présentes ont expressément exigé que la présente convention et ses Annexes soient rédigées en langue anglaise.

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9.3 Notices. Any notice required or permitted to be given by Licensee hereunder shall be in w riting and shall be deemed to have been duly given (i) upon hand delivery, (ii) on the third day follow ing delivery to the postal service as certified mail, return receipt requested and postage prepaid, or (iii) on the first day follow ing delivery to a recognized overnight courier service, fee prepaid and return receipt or other confirmation of delivery requested. Any such notice shall be delivered or sent to Scala at the address as set forth below , or to such other address as Scala may designate from time to time. Scala, Inc., 350 Eagleview Boulevard, Suite 350, Exton, PA 19341, USA. NOTICE ABOUT THE MPEG-2 VISUAL STANDARD. This software may include MPEG-2 visual decoding technology. MPEG LA, L.L.C. requires this notice: USE OF THIS PRODUCT IN ANY MANNER THAT COMPLIES WITH THE MPEG 2 VISUAL STANDARD IS PROHIBITED, EXCEPT FOR USE DIRECTLY RELATED TO (A) DATA OR INFORMATION (i) GENERATED BY AND OBTAINED WITHOUT CHARGE FROM A CONSUMER NOT THEREBY ENGAGED IN A BUSINESS ENTERPRISE, AND (ii) FOR PERSONAL USE ONLY; AND (B) OTHER USES SPECIFICALLY AND SEPARATELY LICENSED BY MPEG LA, L.L.C. If you have questions about the MPEG-2 visual standard, please contact MPEG LA, L.L.C., 250 Steele Street, Suite 300, Denver, Colorado 80206; http://www.mpegla.com. NOTICE ABOUT THE AVC VISUAL STANDARD. This software may include AVC visual decoding technology. MPEG LA, L.L.C. requires this notice: THIS PRODUCT IS LICENSED UNDER THE AVC PATENT PORTFOLIO LICENSE FOR THE PERSONAL USE OF A CONSUMER OR OTHER USES IN WHICH IT DOES NOT RECEIVE REMUNERATION TO (i) ENCODE VIDEO IN COMPLIANCE WITH THE AVC STANDARD (“AVC VIDEO”) AND/OR (ii) DECODE AVC VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL ACTIVITY AND/OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED TO PROVIDE AVC VIDEO. NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM 9.4

Governing Law .

A. United States Sales. If you acquired the Scala Softw are in the United States, Pennsylvania state law governs the interpretation of this agreement and applies to claims for breach of it, regardless of conflict of laws principles. B. Sales Outside the United States. If you acquired the Sc ala Software in any other country outside the United States, the law s of the country of the majority-ow ned Scala subsidiary that sold the Scala Software to you applies, regardless of such country’s conflicts of law provisions. 9.5 Legal Effect. This Agreement describes certain legal rights. You may have other rights under the law s of your state or country. You may also

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have rights w ith respect to the party from w hom you acquired the Scala Softw are. This Agreement does not change your rights under the law s of your state or country if the law s of your state or country do not permit it to do so. 9.6 U.S. Government Restricted Rights Legend. The Scala Softw are, hardw are, and Documentation provided under this Agreement bear restricted rights. Use, duplication, or disclosure by the U.S. Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the rights in technical data and computer software clause at DFARS 252.227-7013 or subparagraphs (c)(1) and (2) of the Commercial Computer Software Restricted Rights clause at 48 CFR 52.277-19, as applicable. Scala, Inc., 350 Eagleview Boulevard, Suite 350; Exton, PA 19341 USA. 9.7 Assignment. Neither party may assign any rights, duties, obligations or privileges under this Agreement w ithout the prior w ritten consent of the other party. A change of control or ow nership shall not be deemed to be an assignment under this Section so long as the new ow ner has expressly assumed in w riting all of the duties and obligations of the assignor and further provided, that Licensee shall remain liable and responsible to Scala (and its licensors) for the performance and observance of all such duties and obligations. 9.8 Severability. Should any part or provision of this Agreement be held unenforceable or in conflict w ith the law of any jurisdiction, the validity of the remaining parts or provisions shall not be affected by such holding. 9.9 Limitation on Effect of Waiver. Failure on the part of Scala to exercise, or Scala’s delay in exercising, any of Scala’s rights hereunder shall not be construed as a w aiver or w aiver of other breaches of this Agreement. Any single or partial exercise by a party of any right shall not preclude any other or future exercise thereof or the exercise of any other right in the Agreement. 9.10 Entire Agreement. This Agreement contains the entire understanding of the parties w ith respect to the transactions contemplated and supersedes any prior agreements or understandings among the parties w ith respect to the subject matter hereof. This Agreement may be amended only by a w riting that refers to this Agreement and is signed by both parties. 9.11 Export Law Assurances. Licensee acknowledges that the Scala Softw are included herewith is subject to restrictions and controls imposed under the U.S. Export Administration Act and Canadian Exportation Law s. Licensee must comply w ith all domestic and international export law s and regulations that apply to the software. These law s include restrictions on destinations, end users and end use. Licensee hereby expressly agrees to defend, hold harmless and indemnify Scala, its directors, officers, and employees, from any claim, suit or dispute alleging that Licensee has

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exported the Scala Softw are in violation of any domestic or international export law s. 9.12 Construction. The headings in this Agreement are for convenience of the parties only. They do not constitute a portion of this Agreement and shall not be used in interpreting the construction of this Agreement. 9.13 Third Party Beneficiary. Licensee hereby agrees that the licensors of Third Party Softw are shall be considered third party beneficiaries of this Agreement and shall be entitled to bring a direct action against Licensee in the event of breach of any applicable provisions of this Agreement, pursuant to the terms and conditions of this Agreement. 9.14 Force Majeure. Neither party shall be in default if failure to perform any obligation hereunder is caused solely by unforeseen supervening conditions beyond that party’s reasonable control, w hich could not have been prevented by the non-performing party’s reasonable precautions, commercially accepted processes or substitute services, including acts of God, civil disturbances, strikes and labor disputes. 9.15 Negation of Agency and Similar Relationships. Nothing contained in this Agreement shall be deemed to create an agency , joint venture or partnership relationship.

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