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Guiding Merchants to Success
in the 21st Century H o w t o P r o v i d e t h e S o l u t i o n s M e r c h a n t s N e e d t o S tay R e l e va n t i n t h i s E v e r - C h a n g i n g R e ta i l E n v i r o n m e n t
Know Thy Customer 51% of U.S. consumers like it when services are personalized according to their interests.
Mind the Millennial
Spread Out Investments
Millennials are more likely than older generations to visit retail stores (35% vs 22%) and are more than twice as likely to use mobile devices to find items (44% vs 18%)
Three billion loyalty cards will operate as mobile-only or be integrated into mobile apps by 2020. (up from 1.4 billion in 2015)
Stay Secure 96% of data breaches in the world focus on payment card data.
Think Outside the Checkout
Create “Instagrammable” Experiences
Nearly 90% of U.S. adults want shorter checkout times.
43% of global online shoppers said interaction with their favourite brands on social media made them respect/value the brand more.
Unify Your Brand
3 out of 4 customers who find online information useful are more likely to visit stores