Internship Placement Coordinator


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Internship Placement Coordinator • • •

Convenient location based in Melbourne Work for an organisation with a global footprint An exciting part-time role in our internships & placement team

ABOUT THE ROLE The Internship and Employment (I&E) operations deliver internship and workplace preparatory courses across five Australian states to meet the requirements of national professional associations and the workforce generally. The unit provides career ready preparation for students seeking to enter the workforce at early stages of their professional career. I&E offers a portfolio of programs, which develop foundation skills and career learning skills to enable students to progress their employment goals in their chosen career. I&E operates as a collegiate, matrixed operational model leveraging the skills and expertise of the I&E and partner Navitas business units to deliver targeted and nuanced work ready and work development solutions for individuals, education partners, host companies and professional associations across Australia. The I&E team works closely with other Navitas units, to combine areas of expertise to enable a broad range of students and clients to participate and succeed in the workplace of today and the future. Internship Placement Coordinators, works with a team of IPC’s to ensure appropriate internship placements are delivered for Navitas program participants into host companies with maximum efficiency. Internship Placement Coordinators position reports to the Industry Placement Coordinator Team Leader whom reports to the Victorian State Operations manager whom has a dotted line reporting relationship with the Business Development and Industry Engagement Manager in relation to industry and partner relationship strategies. The ideal candidate we seek will have the following: • • • • • • • •

Previous experience within recruitment or human resources or internship operations with a business development focus Targeted networking, business development and cold calling experience Demonstrated ability to meet placement targets and deadlines Exceptional customer and client management skills Ability to articulate through strong communication skills Ability to prioritize the tasks assigned through time management skills, organisational skills and attention to detail Initiative, drive and a strong sense of urgency Demonstrated capacity to provide leadership and manage a team.

What we can offer you: • • • • • •

Flexible work arrangements A supportive team environment Career progression and development pathways Collegial and collaborative environment with the aim of academic excellence Mobility within the organisation and locations Health & Wellbeing packages which includes free counselling for employees and family, discounted gym membership, movie tickets, discounts on travel, accommodation and insurance

www.navitas.com

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About Navitas Navitas is a leading global education provider that delivers an extensive range of educational services to over 80,000 students annually through more than 120 institutions in 31 countries. We are proud to be an ASX 200 listed organisation and strive for continuous growth and excellence with students at our forefront. With a large diversified global footprint, Navitas is committed to improving lives through education, passion for student outcome and growth through conviction and rigour. Teaching and students are at the heart of what drives us. We are proud of our graduates, teachers and support staff and excited about our future, and the future of delivering accessible and effective education. Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients. As such, we encourage applications from people of all ages, women, sexually and gender diverse people, Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people of various faiths and beliefs and people with disabilities. Successful candidates will require full working rights in Australia and to undergo a criminal records check & working with children check. For full description of the role and other opportunities, please visit navitas.com/careers Please apply online, or alternatively send your resume with cover letter to Terry Patriarca, State Operations Manager, at . For a confidential discussion, you may call Terry on +61 3 9633 0160. Applications close on 8th March, 2019. By submitting your application, you acknowledge and agree to Navitas’ Privacy policy. Further information can be found at navitas.com/careers

www.navitas.com

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Position Description Title:

Internship Placement Coordinators (Part-Time)

Division: Navitas Professional Division Reports to: Internship Placement Team Leader, Careers & Internships

1.

Overview and Objectives of the Position:

The Careers & Internships (C&I) operations deliver internship and workplace preparatory courses across five Australian states to meet the requirements of national professional associations and the workforce generally. The unit provides career ready preparation for students seeking to enter the workforce at early stages of their professional career. C&I offers a portfolio of programs, which develop foundation skills and career learning skills to enable students to progress their employment goals in their chosen career. C&I operates as a collegiate, matrixed operational model leveraging the skills and expertise of the C&I and partner Navitas business units to deliver targeted and nuanced work ready and work development solutions for individuals, education partners, host companies and professional associations across Australia. The C&I team works closely with other Navitas units, to combine areas of expertise to enable a broad range of students and clients to participate and succeed in the workplace of today and the future. Internship Placement Coordinators, works with a team of IPC’s to ensure appropriate internship placements are delivered for Navitas program participants into host companies with maximum efficiency. Internship Placement Coordinators position reports to the Industry Placement Coordinator Team Leader whom reports to the Victorian State Operations manager whom has a dotted line reporting relationship with the Business Development and Industry Engagement Manager in relation to industry and partner relationship strategies. 2.

Key Relationships: i. ii.

iii. iv. v.

3.

Team Leader - Internship Placement Coordinator (VIC) VIC Internship Placement Coordinators; Team Leader, Business Development Consultants (VIC); Team Leader, Program Services Officers (VIC) Other Careers & Internships managers and staff within Navitas Navitas programs participants (Professional Year, Career Experience Program, Study to Work programs) Host company Representatives

Key Result Areas

i. Achieve appropriate placement and engagement targets • 100% of all placements are appropriate to the student’s skills and assessments • 90% of all placements are made on time with all late placements escalated to management with an action plan outlining activities and expected timelines for placement • Each class is visited prior to internship placement • Each student to receive a 1:1 meeting prior to being shortlisted to any position. ii. Business Development: 2.a) Identify new business opportunities both internally and externally 2.b) Deliver and promote new product offerings developed by C&I • A minimum of 2 visits to new host companies per month • Obtain at least 4 new suitable position descriptions every quarter • At least 1 new ASX top 300 listed organisation to become a host company in each 12 month period • Working with the Team Leader, BDC and Team Leader. PSO (VIC), attend relevant number of networking events (networking, as defined by BDIEM), to meet State's KPI of attendance at 20 networking events per annum • Annually, submit at least 2 new Business Development Initiative Proposals through BDIEM's Business Development Process. iii. Increase brand awareness and industry presence with consistent and coherent marketing messages as a leader in the education and training industry • Conduct at least 4 site visits to existing host companies per month • Introduce 1 new business opportunity with host companies every 6 months (e.g. Study to Work Program) • Obtain at least 2 host company testimonials per quarter • Obtain at least 1 student testimonial/success story per quarter • All host companies with an existing internship student are contacted at least once per month and a physical visit conducted at least once per placement • Contribute two industry related activities (presentation) per quarter to the BDC team for promotional use • Every 6 months identify at least 1 testimonial/story and the relevant media outlet for PR submission to increase C&I visibility iv. Ensure optimal use of systems, processes and procedures • All data recorded accurately with less than a 10% error rate in monthly audits • Follow all established and formally communicated processes and naming conventions • All paperwork to be completed and uploaded into SF and SONIA within the required timelines • Respond to all host company enquires within 48 hours. v. Contribute to the effectiveness and capabilities of the Careers & Internships team • Actively contribute in the IPC meetings by providing one discussion point per quarter 4.

Responsibilities and Duties:

i. Achieve appropriate placement and engagement targets • Develop strong relationships at the appropriate levels within a broad range of industries across VIC with the aim of generating internship opportunities for Navitas participants. • Negotiate with internship host company on aspects of internship training plans • Interview all program participants and shortlist participant resumes for host companies • Coach all program participants on interview skills and Australian workplace culture and place graduates into quality and compliant internships with suitable host companies • Monitor the progress of the placed interns and provide support to host companies • Conduct class presentations on internships as required across all internship programs ii. Business Development:

2.a) Identify new business opportunities both internally and externally 2.b) Deliver and promote new product offerings developed by C&I • Participate in networking events, information seminars and industry information days to explore further internship opportunities/vacancies. • Secure one new ASX top 300 listed organisation per annum • Conduct outbound calls and attend meetings with prospective host companies/internship providers to expand internship opportunities available to Navitas iii. Increase brand awareness and industry presence with consistent and coherent marketing messages as a leader in the education and training industry • Ensure a minimum of four visits to existing host companies per month • Introduce at least one new business opportunity to existing host companies in each six month period (e.g. Study to Work program) • Obtain a minimum of two host company testimonials per quarter and forward to State manager for BDM catch up. • Obtain a minimum of one student testimonial/success story per quarter and forward to State Manager for BDM catch up • Develop and implement a schedule to ensure all host companies with existing internships are contacted at least once per month and a physical visit is conducted at least once per placement • Contribute to two industry-related activities (e.g. presentation) per quarter to the BDC team for promotional purposes iv. Ensure optimal use of systems, processes and procedures • Maintain and update the CRM systems (Salesforce, WIP, and SONIA) and ensure the IPC team are maintaining all relevant data and placement information across the business systems, with particular reference to SONIA • Complete general administration work related to internship placements as required • Ensure host company enquiries receive a response within 48 hours of logging the enquiry. All responses to elicit a positive customer experience and seek to find a successful solution for each case. All Other duties related to the Navitas Careers & Internships unit as directed by Management and the VIC Operations Manager

5.

Qualifications and Selection Criteria

Essential: • Previous experience within recruitment or human resources or internship operations with a business development focus • Targeted networking, business development and cold calling experience • Demonstrated ability to meet placement targets and deadlines • Exceptional customer and client management skills • Excellent interpersonal, written and communication skills • Strong time management skills, organisational skills and attention to detail • Initiative, drive and a strong sense of urgency • Demonstrated capacity to provide leadership and manage a team. Desirable: • Previous recruitment or placement experience with professional organisations • Previous experience with international student or non-native English speakers • Relevant business degree or tertiary qualifications • Knowledge of visa regulations • Solid understanding of human resource legislation and/or Australian internships