John Smith

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Railway Neighbour

Contact & Communities Network Rail

Our ref: LTN1 5+0493

One Eversholt Street London NW1 2DN

6 July 2016 T 03457 11 41 41 Dear Neighbour, Crossrail Programme – Forest Gate Station - Update Network Rail is undertaking essential improvement works in your area as part of the Crossrail Programme, linking Reading and Heathrow in the west to Shenfield and Abbey Wood in the east, via new tunnels under central London. As part of the Crossrail project, some infrastructure and station upgrades are required between Stratford and Shenfield. At Forest Gate station we will renew the stairs to platform level, add three new lifts to improve accessibility to the platforms, and reconfigure and improve the internal layout of the station building. When Crossrail fully opens in 2019, passengers from Forest Gate will be able to travel through central London to destinations including Tottenham Court Road and Bond Street without having to change trains. We have completed the temporary footbridge, installed a temporary ticket office and work is ongoing to install electrical cable ducting along the platforms. Removal and replacement of the existing stairs and installation of new lifts has been rescheduled to start September 2016. All work will be managed in order to minimise disruption to our neighbours, residents and businesses. However, safety is our number one priority and unfortunately this means some of our works have to be carried out while trains are not running. This means carrying out a lot of our improvements during the weekends and at night. We will continue writing to you with updates and hope you find the information below useful. Date and Time July to September 2016 Weekday core working hours: 08:00 – 18:00

Description of works Electrical ducting in the station platforms. Our site team will use cutting and breaking equipment to dig trenches in the station platform, ducting will then be installed and the tarmac surface reinstated.

Saturday core working hours: 08:00 – 13:00 And weekends 23:59 hours Saturday to 05:00 hours Monday

Network Rail Infrastructure Limited Registered Office: Network Rail, 2nd Floor, One Eversholt Street, London, NW1 2DN Registered in England and Wales No. 2904587 www.networkrail.co.uk

Date and Time

Description of works September to December 2016 Overhead line works, demolition of stairs and modification of platform ramps. Weekday core working hours: During these works residents living close to the line may 08:00 – 18:00 notice and increase in noise levels from on track machinery Saturday core working hours: and excavators. All practical measures will be taken to keep 08:00 – 13:00 noise levels to a minimum, with machines being switched And weekends off when not in use and acoustic barriers erected when practical. 23:59 hours Saturday to 05:00 hours Monday September 2016 to May 2017 Weekday core working hours: 08:00 – 18:00 Saturday core working hours: 08:00 – 13:00 February 2017 to May 2017

Internal reconfiguration of station building. This includes a new layout to improve passenger flow through the ticket office. A small amount of internal demolition is required and the construction of new internal partitions. A full refurbishment will be undertaken including new flooring, tiled walling, paintwork, ceilings, fixtures and fittings. Construction of new lift shafts and installation of lift cars, installation of new steelwork for footbridge and repairs to the existing footbridge structure.

Forest Lane – Road Closure Fig 1: Due to the lack of road access to Forest Gate Station platforms the majority of our work has to be undertaken by closing and using part of Forest Lane as a worksite on selected days throughout construction, as indicated by the area highlighted in blue.

Fig 2: The closure of Forest Lane will be on the dates and times on the table listed below, pedestrian and vehicle traffic will be directed around the closure with appropriate signage and traffic marshals. DAY START DATE START TIME DAY FINISH DATE FINISH TIME SATURDAY 16/07/2016 23:59HRS SUNDAY 17/07/2016 10:00HRS SATURDAY 23/07/2016 23:59HRS SUNDAY 24/07/2016 10:00HRS SATURDAY 30/07/2016 23:59HRS SUNDAY 31/07/2016 10:00HRS SATURDAY 06/08/2016 23:59HRS SUNDAY 07/08/2016 10:00HRS SATURDAY 13/08/2016 23:59HRS SUNDAY 14/08/2016 10:00HRS SATURDAY 20/08/2016 23:59HRS SUNDAY 21/08/2016 10:00HRS SATURDAY 27/08/2016 23:59HRS SUNDAY 28/08/2016 10:00HRS SATURDAY 03/09/2016 23:59HRS SUNDAY 04/09/2016 10:00HRS DAY START DATE START TIME DAY FINISH DATE FINISH TIME SATURDAY 10/09/2016 20:00HRS MONDAY 12/09/2016 06:00HRS SATURDAY 17/09/2016 20:00HRS SUNDAY 19/09/2016 20:00HRS SATURDAY 24/09/2016 20:00HRS SUNDAY 26/09/2016 20:00HRS SATURDAY 01/10/2016 20:00HRS SUNDAY 03/10/2016 20:00HRS SATURDAY 08/10/2016 20:00HRS MONDAY 10/10/2016 06:00HRS SATURDAY 15/10/2016 20:00HRS MONDAY 17/10/2016 06:00HRS SATURDAY 22/10/2016 20:00HRS MONDAY 24/10/2016 06:00HRS SATURDAY 29/10/2016 20:00HRS MONDAY 30/10/2016 06:00HRS DAY START DATE START TIME DAY FINISH DATE FINISH TIME SATURDAY 24/12/2016 20:00HRS TUESDAY 27/12/2016 08:00HRS DAY START DATE START TIME DAY FINISH DATE FINISH TIME FRIDAY 10/02/2017 20:00HRS MONDAY 13/02/2017 06:00HRS FRIDAY 17/02/2017 20:00HRS MONDAY 20/02/2017 06:00HRS FRIDAY 24/02/2017 20:00HRS MONDAY 27/02/2017 06:00HRS FRIDAY 03/03/2017 20:00HRS MONDAY 06/03/2017 06:00HRS FRIDAY 10/03/2017 20:00HRS MONDAY 13/03/2017 06:00HRS FRIDAY 17/03/2017 20:00HRS MONDAY 20/03/2017 06:00HRS FRIDAY 24/03/2017 20:00HRS MONDAY 27/03/2017 06:00HRS THURSDAY 06/04/2017 20:00HRS MONDAY 10/04/2017 06:00HRS Whilst we do anticipate these works to be quite noisy at times we will do what reasonably can in order to keep noise levels to a minimum. The local authority has been, and will continue to be, consulted through the Control of Pollution Act 1974 (Section 61) process regarding the implementation of the works. We apologise for any inconvenience these essential works may cause and appreciate your patience. However, if you have any additional questions or concerns, please telephone our 24-Hour National Helpline on 03457 11 41 41 and for more information about the Crossrail Programme please visit www.crossrail.co.uk

Yours faithfully Darren Green Community Relations Executive London and the South East