Making Sense of Change Management

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_____________________________________________________________ The applications

Figure II.1 The strategic change process (1) 257

The applications _____________________________________________________________ stakeholders identification understanding management

internal drivers

scanning

external drivers

analysis

direction

lenses/filters metaphors paradigms mindsets

change approach

adjusting lenses

leadership styles & roles

aligning the organization

building capacity, capability & readiness

managing transition implementing the changes

attuning individuals, teams & organization

individual, team & organizational learning

Figure II.2 The strategic change process (2)

OVERVIEW OF STRUCTURE We tackle all four types of change identified above. In Chapter 6 we tackle structural changes head on. This is because we observe how many strategic changes result in structural changes, and we wanted to write something helpful about how to make this approach work well. Chapter 7 258