[PDF]Operational Terms: Annex D - Process diagrams for part D...
1 downloads
125 Views
136KB Size
Operational Terms: Annex D - Process diagrams for part D (Planned activities and affected services) September 2015
Process D1 Notification of capital works having an effect on Non-Household Customers longterm planning Step/Time
Retailer
Wholesaler
Notified
Notifies Retailer of all the work it intends to conduct on its Network which may interrupt Water Services and/or Sewerage Services
Step 1 (a, b) At least once every 3 months or sooner (if known)
a
Notifies Retailer of any updates to previous notifications in relation to work or interruptions
Notified b Step 2
Reasonably considers
May make comments on c
d
incorporate them into its final plan for conducting work
Step 3 Notified e
Make any final or updated copies of its plan available to the Retailer
Page 2 of 5
Process D2 Short-term planned activities [Steps 1 to 3] Step/Time
Retailer
Wholesaler
Step 1 (a) At least 22 BD in advance of carrying out any planned work
Notifies and updates Retailer on any planned work reasonably expected to have effect on Water Services and/ or Sewerage Services provided to NHH Customer and any contingency plan for major interruptions to a supply*
Notified
Step 2 (b) Within 5 BD of
Reasonably considers and, where appropriate,
May make comments on b
comments in its plan c
(d) At least 10 BD in advance of carrying out any planned work
Step 3
Notified
Reissues the plan d
End
Carries out work on planned date
Yes e
No For reasons outside its control
f No
Step 4 Yes
(g) At least 48 hours in advance of the proposed start date or the Retailer agrees to a shorter time period
May reschedule the proposed start date notifying the Retailer
Notified g
h
Carries out work on rescheduled start date
End
* The Wholesaler shall keep the Retailer updated as information changes or further information becomes available. Page 3 of 5
Process D2 Short-term planned activities [Step 4] Step/Time
Retailer
Wholesaler
Step 4
Step 3 (f) Proposes to modify start date of work reasonably likely to affect one of Retailers NHH Customers i j
Retailer agrees
Yes
No Step 1
k
Carries out work on rescheduled start date
Page 4 of 5
Process D3 Reactive activities Step/Time
Retailer
Wholesaler
Notified
Notifies and updates Retailer of specific reactive activities that are reasonably likely to affect Water and/or Sewerage Services to NHH Customers and any contingency plan for major interruptions to supply
Step 1 (a) 48 hours in advance of commencing activities
a
b
Carries out work on planned date
Page 5 of 5