Shipping Information Technical Bulletin No. 1


Nov 25, 2005 - ...

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Shipping Information

Technical Bulletin

No.

1

Page 1 of 4

1.1 Review of Conditions for Delivery Your Endless Pool® will generally be delivered by Allied Van Lines, depending on your location. Please note that the carrier makes one planned attempt to deliver your pool. It is essential to communicate with them regarding access to your home or delivery site, so that the correct size truck can be dispatched. If the carrier is unable to deliver the freight and has to return at some later date, or you live in certain remote areas, surcharges of as much as $300 could be added to the freight bill.

1.2 Allied Van Lines- Standard Delivery Under this option two men from Allied Van Lines move the pieces using a hydraulic hand truck which they provide. They will move the pieces from the delivery van to a nearby space outdoors, or to a covered space with a very large door like a garage. This option requires that the distance between the unloading point and storage space be reasonable and the path between the van and the storage space be a paved level surface capable of supporting a heavy load. There are no additional charges for this option.

1.3 Additional Services Offered by Allied Van Lines a. Uncrating and Indoor Service There is an additional charge of $50 to uncrate the pool and carry the components to a site designated by the homeowner. The additional charge includes removal of the crating materials. They will uncrate the pool and carry the components inside the home to the pool site, to a storage space like a basement, or carry all the components to a site a reasonable distance from the van.

b. Uncrating/Indoor and Recrating for Storage For an additional $50 charge (a total of $100) the pool will be uncrated, the components carried inside the home, and then recrated for storage.

c. Additional Services If Allied Van Lines determines that a third person is required to perform any of the Options above, an additional charge of $33.75 may be assessed. A third person may be required if there is a steep slope, long distance, or difficult stairs, etc. to be negotiated. In certain cases where access to the customer's home is difficult (small winding driveway or road, weight restricted bridge, or ferry crossing) it may be necessary for Allied Van Lines to transfer the freight to a smaller truck for the final delivery. When this occurs, the charges for the smaller truck are in addition to the rate quoted. All deliveries by Allied Van Lines take 7-14 business days in the USA and slightly longer to certain remote areas and some Canadian Provinces. Allied Van Lines tracks each shipment individually and information about the status of your freight is available at any time by contacting Trish Davis at (800) 523-2469 x223. All estimated shipping costs are FOB Aston, PA, and do not include federally authorized fuel surcharges. All shipments are FREIGHT COLLECT.

1.4 Notification of Shipping Endless Pools will notify you when your pool has been shipped. Because the freight is large and heavy, the carrier needs to know the details of how and where your pool is to be delivered. We recommend that you call the carrier, using the information we provide, to make arrangements for the delivery and also to discuss truck access at the delivery site.

a. Allied Van Lines Shipments We will provide a tracking number for your freight and an 800 number that you can call to find out the name of the delivering Allied Van Lines agent in your area.

Endless Pools Inc.

11/25/2005

Shipping Information

Technical Bulletin

No.

1

Page 2 of 4

1.5 Insurance Your shipping cost includes payment for insurance for the full invoice value of your Endless Pool® components. In the unlikely event that any of the components have been damaged in shipment, you should note the extent of damage on the Delivery Receipt before you sign the receipt and make payment. Any claim for damage would be settled between you and the carrier. Please notify Endless Pools as soon as possible of any difficulties that you may encounter in shipment. In the event of extreme damage, refuse to accept the freight and immediately inform the Endless Pools Shipping Dept. The Endless Pools Shipping Dept is available to answer your shipping questions both before and after shipping at (800) 732-8660. 1.6 Receiving and Storing Your Endless Pool Each individual Endless Pool is packed by Endless Pools, Inc. (EPI) in three pieces: a wooden box measuring 97"L x 48"W x 50"H weighing about 1,340 pounds (not including the weight of any options you may select), a pallet of steel wall panels measuring 98"L x 32"W x 48"H and weighing about 800 pounds, and a pair of steel reinforcing channels measuring 136"L x 7"W x4"H and weighing about 100 pounds. These weights and sizes are for a 7'x14' pool with standard accessories. Larger pools or additional options will increase the weight and/or size of the freight, and may increase the delivery cost. It is safe to store the steel wall panels and the steel channels outside. The wooden box, however, is not water proof and it is preferable to store the box inside in a dry place like a garage, basement or similar location. If the crate is to be stored outside, it should be at least three inches off the ground and covered with a water proof tarpaulin. Freezing temperatures will not harm the components prior to assembly. The pool liner, however, needs to be warmed up to room temperature for several days before assembly. It is important to examine the condition of your freight carefully when you receive it. If you feel that any damage has occurred make a notation on the carrier's receipt that there is visible damage. If you are in any doubt about the condition of your pool, call the Endless Pools Shipping Dept. (800) 732-8660 before accepting the freight.

Endless Pools Inc.

11/25/2005

Shipping Information

Technical Bulletin

No.

1

Page 3 of 4

Instructions to complete Shipping Plan: Numbers 8, 9, and 10 are to provide information about access and conditions for the trucking company. 1. The name of the customer who is purchasing the pool from Endless Pools Inc. 2. The customer identification number provided by Endless Pools. 3. The proposed ship date. Please allow 7 to 14 business days for the standard delivery. 4. The estimated shipping charges. 5. The consignee is the person who will accept the pool. 6. Please provide 2 consignee phone numbers if possible. 7. The address to which the pool will be delivered by the carrier. 8. Please mark any conditions at the delivery site that might apply - it will enable the carrier to provide the correct equipment to complete your delivery. 9. Please mark any conditions at the delivery site (where the pool will be stored prior to installation) that might apply - it will enable the carrier to provide the correct manpower to complete your delivery. 10. Feel free to make additional comments if necessary about the delivery of your pool or site. 11. Please mark the services you wish the carrier to provide. 12. List the names of persons to whom notification of shipment should be sent. If you provide a fax number we will notify you by fax. 13. Sign your name and date. The Shipping Company follows your instructions to arrive with the necessary equipment manpower to unload your freight.

and

Receiving your Endless Pool® : Each individual Endless Pool is shipped by Endless Pools, Inc. (EPI) in three pieces: a wooden box measuring 97"L x 48"W x 50"H weighing about 1,340 pounds (not including the weight of any options you may select), a pallet of steel wall panels measuring 98"L x 32"W x 48"H and weighing about 800 pounds, and a pair of steel reinforcing channels measuring 136"L x 7"W x 4"H and weighing about 100 pounds. Because these pieces are large and heavy, the shipping company needs to know the details of how and where your pool is to be delivered. Should there be visible damage, please make a notation of that when you sign acceptance for the freight, or in the event of extreme damage, refuse to accept the freight and immediately inform the Endless Pools Shipping Dept at 800 732 8660. Notification of Shipping: Endless Pools will notify you when your pool has been shipped. We will provide an estimated delivery time spread and the information you need in order to coordinate the delivery of your pool. If you have any questions please call the Shipping Dept at 800 732 8660. 200 E Dutton Mill Rd., Aston, PA 19014

Endless Pools Inc.

Phone (610) 497-8676

Fax (610) 497-9328

11/25/2005

Shipping Information

Technical Bulletin

No.

1

Page 4 of 4

Endless Pools - Shipping Plan Please return this form in the envelope provided at least 10 days prior to your scheduled shipment date. 1. Customer Name:

2. Customer ID#:

3. Proposed Shipment Date: _______________ 4. Standard Delivery Cost: 5. Consignee Name: _______________________________________________________________ 6. Consignee Phone: A. _________________________ B. _________________________ 7. Shipping address: _______________________________________________________________ City, State, Zip: _______________________________________________________________ 8. Truck access to delivery site (Check all that apply): ❏ Paved Driveway ❏ Narrow Access Street ❏ Unpaved Driveway ❏ Gated Community

❏ Sharp Turns ❏ Overhanging Trees

9. Final storage location of pool components and access considerations (Check all that apply): ❏ Garage ❏ Outside in Yard ❏ Steps in Yard ❏ Inside w/steps ❏ Car port ❏ Commercial Site ❏ Gravel Path ❏ Inside - no steps ❏ Construction Site ❏ Dirt Path ❏ Driveway ❏ Other building: Barn, Pool House, etc. 10. Please note any special considerations with regard to the delivery site. __________________________________________________________________________________ __________________________________________________________________________________ 11. What services would your require for shipment? ❏ Allied Storage ❏ Uncrating Service ❏ Smaller truck (if not tractor trailer accessible) 12. Person or persons to whom we should send notification of shipment. Name: ________________________________ Name: __________________________________ Address: ______________________________ Address: _______________________________ City, St, Zip: ___________________________ City, St, Zip _____________________________ Phone: ________________________________ Phone: _________________________________ Fax: __________________________________ Fax: ___________________________________ __________________________________________________________________________________ 13. Signature: ___________________________ Date: ________________ Please note this information is required 10 days prior to your scheduled shipment date. Please return this form as soon as possible in the envelope provided or fax it to us at (610) 497-5421.

Endless Pools Inc.

11/25/2005