We Serve Others

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We Serve Others Bob Murphy, RN, Esq. Studer Group Speaker Nashville, TN

May 14 - 15, 2013

Studer Group Mission and Vision Mission: To make healthcare a better place for employees to work, physicians to practice medicine and patients to receive care. Vision: To be the intellectual resource for healthcare professionals, combining passion with prescriptive actions and tools, to drive outcomes and maximize the human potential within each organization and healthcare as a whole. Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.

Healthcare Flywheel®

Bottom Line Results (Transparency and Accountability)

Prescriptive To Do’s

Purpose, worthwhile work and making a difference

SelfMotivation Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.

WHY

®

“Always bring it back to values . . . “ Quint Studer Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.

Employee Engagement Engaged Employees = Better Outcomes

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Medical City Standards of Behavior

A special thank you to Kathy Walton and her amazing Standards of Behavior team at Medical City Dallas Hospital Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.

Mine are the eyes they look into when they are worried or lonely

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I am who they meet on the way to the appointments that could affect their destinies

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Mine is the voice that educates, congratulates, and comforts.

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Patients are counting on my skills and caring

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Human Responsibility When you know you have a solution to a problem that is causing pain for someone – you have a human responsibility to act, and to do so with all urgency. ~ Quint Studer Copyright © Studer Group. Please do not quote, cite, or disseminate without Studer Group authorization.